- Paperback: 336 pages
- Publisher: No Starch Press; 1 edition (Jun 8 2004)
- Language: English
- ISBN-10: 1593270321
- ISBN-13: 978-1593270322
- Product Dimensions: 22.4 x 15.5 x 1.8 cm
- Shipping Weight: 340 g
- Average Customer Review: 3.8 out of 5 stars See all reviews (5 customer reviews)
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Amazon Bestsellers Rank:
#1,382,226 in Books (See Top 100 in Books)
- #59 in Books > Professional & Technical > Business Management > Marketing & Sales > Marketing > Telemarketing
- #60 in Books > Business & Investing > Marketing & Sales > Marketing > Telemarketing
- #86 in Books > Computers & Internet > Business & Culture > Humour
- See Complete Table of Contents