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Product Description
Product Description
If this were 1923, this book would have been called "Why Radio Is Going to Change the Game" . . .
If it were 1995, it would be "Why Amazon Is Going to Take Over the Retailing World" . . .
The Thank You Economy is about something big, something greater than any single revolutionary platform. It isn't some abstract concept or wacky business strategy—it's real, and every one of us is doing business in it every day, whether we choose to recognize it or not. It's the way we communicate, the way we buy and sell, the way businesses and consumers interact online and offline. The Internet, where the Thank You Economy was born, has given consumers back their voice, and the tremendous power of their opinions via social media means that companies and brands have to compete on a whole different level than they used to.
Gone are the days when a blizzard of marketing dollars could be used to overwhelm the airwaves, shut out the competition, and grab customer awareness. Now customers' demands for authenticity, originality, creativity, honesty, and good intent have made it necessary for companies and brands to revert to a level of customer service rarely seen since our great-grandparents' day, when business owners often knew their customers personally, and gave them individual attention.
Here renowned entrepreneur Gary Vaynerchuk reveals how companies big and small can scale that kind of personal, one-on-one attention to their entire customer base, no matter how large, using the same social media platforms that carry consumer word of mouth. The Thank You Economy offers compelling, data-driven evidence that we have entered into an entirely new business era, one in which the companies that see the biggest returns won't be the ones that can throw the most money at an advertising campaign, but will be those that can prove they care about their customers more than anyone else. The businesses and brands that harness the word-of-mouth power from social media, those that can shift their culture to be more customer-aware and fan-friendly, will pull away from the pack and profit in today's markets.
Filled with Vaynerchuk's irrepressible candor and wit, as well as real-world examples of companies that are profiting by putting Thank You Economy principles into practice, The Thank You Economy reveals how businesses can harness all the changes and challenges inherent in social media and turn them into tremendous opportunities for profit and growth.
About the Author
Gary Vaynerchuk is a serial entrepreneur who has revolutionized the way people look at interacting with their communities. While building his family's local liquor store into a national industry leader, he observed the extraordinary potential of what he has dubbed the Thank You Economy. As a consultant, he introduced those same principles into the business world at large, with successful applications in sports, consumer packaged goods, and retail. Askmen.com named Gary to its list of the Top 49 Most Influential Men of 2009, and he was included in BusinessWeek's list of the Top 20 People Every Entrepreneur Should Follow.
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Most helpful customer reviews
5.0 out of 5 stars
satisfied,
This review is from: The Thank You Economy (Hardcover)
Book arrived on time and in the advertised condition.The book is in great condition. I would definitely buy from this company again.
1 of 1 people found the following review helpful
5.0 out of 5 stars
The TYE Review,
This review is from: The Thank You Economy (Hardcover)
Garys passion from Crush It has flowed into his newest book The Thank You Economy. The TYE is a guide of common sense for businesses operating in todays 'connected' world. In this new world, word of mouth can make or break you. The TYE focuses on treating customers and employees with respect and compassion, not as numbers, fans, or followers.Reading The TYE reminded me of my grandmother telling stories about her corner store and her repeat customers. The TYE focuses on using the same manners your grandparents used to grow their businesses, and bringing those same manners and principles into todays current economy. Thank you Gary for another great book.
5.0 out of 5 stars
Another great book from Gary,
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This review is from: The Thank You Economy (Hardcover)
I really enjoyed Crush It! from Gary, and I loved The Thank You Economy. Gary's message is so clear and his writing style makes it dirt simple to absorb his message. This book is a must read for decision makers in every company.
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