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The Thin Book of Trust: An Essential Primer for Building Trust at Work Paperback – Dec 31 2008

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Most Helpful Customer Reviews on (beta) 21 reviews
8 of 8 people found the following review helpful
A fabulous guide to building trust! May 21 2009
By Judy K. Katz - Published on
Format: Paperback Verified Purchase
Charles has done a wonderful job of defining simple, yet powerful ways to building trust. So many of us don't realize that trust is something that can be deliberately created. He gives us the language of trust and provides examples of conversations that can be used in difficult situations in which trust can be built, not destroyed. A must read for all people who are desiring to have relationships that truly make a difference for the better, both personally and professionally.
8 of 9 people found the following review helpful
Succinct and Powerful Dec 21 2009
By Jim Smith - Published on
Format: Paperback Verified Purchase
There are a lot of books on Trust out there, and I've read a lot of them in my research. A comparison may help. I do not wish to disparage any of the other fine tomes out there, which approach the topic of Trust in different and powerful ways. But one thing Feltman's title has going for it is that the reader does not need to slog through endless chapters on the research, the studies, the data, and the proof. Another distinction is that he ties Trust to the heart. His four dimensions of Trust are Sincerity, Reliability, Competence, and CARE -- the human connection that is so vitally important. While executives are often very smart and book smart, the reality is that for many of them, reading a book is a luxury of time that they do not have. But this book can be easily read in a short time -- under an hour -- and so I've found that even busy leaders will commit the time to read it. And in the end, it's the accessibility that makes it so good.
3 of 3 people found the following review helpful
How to Build, Sustain and Regain Trust Dec 11 2009
By Mark A. Sturgell - Published on
Format: Paperback Verified Purchase
Charles Feltman has written the book we all need to become more trustworthy and to nurture, sustain and regain trust in relationships - maybe the only book we need. Not only will putting Feltman's principles into action improve your relationships, he provides a fabulous tool for coaching others as well. Understand the four elements of trust and apply them to become a most trustworthy and trusting friend, colleague and family member.
2 of 2 people found the following review helpful
The Best book on Trust Oct. 13 2013
By Richard F. Mc Bride - Published on
Format: Paperback Verified Purchase
Get it. There is no competition. The model is eminently rational and understandable. It will help you understand yourself and the issues you may have with others.
3 of 4 people found the following review helpful
Finally a book that explains, simply, how to create trust. May 24 2009
By Delia Horwitz - Published on
Format: Paperback
So many people complain about not having trust. Finally, a book that gives clear definitions of the four types of trust. Charles Feltman's explanations and suggestions for how to communicate what we need are just what folks have been hungry for. His clear writing style and charts are easy to understand and very practical. I have recommended this book and discussed his approach with dozens of clients who have found it very useful. By explaining trust as specific behaviors, he has given us tools and guidance for repairing broken trust and lessening the frustration often labeled "lost trust." His principles are valuable in all social and personal relationships as well as at work.

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