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The Three Signs of a Miserable Job: A Fable for Managers (And Their Employees) [Hardcover]

Patrick M. Lencioni
4.0 out of 5 stars  See all reviews (6 customer reviews)
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Book Description

Aug. 17 2007 J-B Lencioni Series (Book 2)
A bestselling author and business guru tells how to improve your job satisfaction and performance.

In his sixth fable, bestselling author Patrick Lencioni takes on a topic that almost everyone can relate to: the causes of a miserable job. Millions of workers, even those who have carefully chosen careers based on true passions and interests, dread going to work, suffering each day as they trudge to jobs that make them cynical, weary, and frustrated. It is a simple fact of business life that any job, from investment banker to dishwasher, can become miserable. Through the story of a CEO turned pizzeria manager, Lencioni reveals the three elements that make work miserable -- irrelevance, immeasurability, and anonymity -- and gives managers and their employees the keys to make any job more fulfilling.

As with all of Lencionis books, this one is filled with actionable advice you can put into effect immediately. In addition to the fable, the book includes a detailed model examining the three signs of job misery and how they can be remedied. It covers the benefits of managing for job fulfillment within organizations -- increased productivity, greater retention, and competitive advantage -- and offers examples of how managers can use the applications in the book to deal with specific jobs and situations.

Patrick Lencioni (San Francisco, CA) is President of The Table Group, a management consulting firm specializing in executive team development and organizational health. As a consultant and keynote speaker, he has worked with thousands of senior executives and executive teams in organizations ranging from Fortune 500 companies to high-tech startups to universities and nonprofits. His clients include AT&T, Bechtel, Boeing, Cisco, Sams Club, Microsoft, Mitsubishi, Allstate, Visa, FedEx, New York Life, Sprint, Novell, Sybase, The Make-A-Wish Foundation, and the U.S. Military Academy at West Point. Lencioni is the author of six bestselling books, including The Five Dysfunctions of a Team. He previously worked for Oracle, Sybase, and the management consulting firm Bain & Company.


Frequently Bought Together

The Three Signs of a Miserable Job: A Fable for Managers (And Their Employees) + The Five Dysfunctions of a Team: A Leadership Fable + The Advantage: Why Organizational Health Trumps Everything Else In Business
Price For All Three: CDN$ 47.40

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Product Description

From Publishers Weekly

Lencioni, a consultant, speaker and bestselling author (The Five Dysfunctions of a Team), pinpoints the reasons behind and ways around what many consider a constant of the human condition: job dissatisfaction. According to Lencioni, job-fueled misery can ultimately seep into all aspects of life, leading to drug and alcohol abuse, violence and other problems, making this examination of job misery dynamics a worthy pursuit. Through the "simple" tale of a retired CEO-turned-pizzeria manager, Lencioni reveals the three corners of the employee unhappiness pyramid-immeasurability, anonymity and irrelevance-and how they contribute to dissatisfaction in all jobs and at all levels (including famously unfulfilled celebrities and athletes). The main culprit is the distancing of people from each other (anonymity), which means less exposure to the impact their work has (immeasurability), and thus a diminished sense of their own utility (irrelevance). While his major points could have been communicated more efficiently in a straightforward self-help fashion, his fictional case study proves an involving vessel for his model and strategies (applicable to managers and lower-level staff alike), and an appendix-like final chapter provides a helpfully stripped-down version.
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

From Booklist

Anyone who's been employed—whether self- or by an organization—will recognize the onset of the Sunday blues, which, in essence, is the dread of Monday at work. Lencioni, author of The Five Dysfunctions of a Team (2002), spins yet another fable. He tracks Brian Bailey through CEO-ship of JMJ Fitness, a much-abbreviated semi-retirement and two turnarounds. The lesson? That three qualities add up to misery at work: immeasurability, irrelevance, and anonymity. Simple in its telling, these three negative characteristics have been validated by any number of human-resources consultants, from Gallup to Watson Wyatt. People need to feel like they're contributing to a greater good, that they're valued and respected within the organization, and that what they do matters. Although the author has no specific process to follow or particular techniques to promote, he does paint a few hypothetical situations—and summarize questions that must be answered. Nothing's new under the sun, yet Lencioni's new expression of an old truth does deserve publicity. Jacobs, Barbara

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Customer Reviews

4.0 out of 5 stars
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Most helpful customer reviews
5 of 5 people found the following review helpful
By Robert Morris HALL OF FAME TOP 10 REVIEWER
Format:Hardcover
According to research conducted by The Gallup organization, only 25% of employees are engaged in their jobs, 55% of them are just going through the motions, and 20% of them are working against their employers' interests. What's going on? In the Introduction to his latest book, Patrick Lencioni acknowledges what he characterizes as "Sunday Blues [:] those awful feelings of dread and depression that many people get toward the end of their weekend as they contemplate going back to work the next day...What was particularly troubling for me then [when he had such feelings] was not just that I dreaded going to work, but that I felt like I should have enjoyed what I was doing...That's when I decided that the Sunday Blues just didn't make any sense" and he resolved to "figure out what [personal fulfillment in work] was so I could help put an end to the senseless tragedy of job misery, both for myself and for others."

In this book, Lencioni shares what he then learned during his journey of discovery.

As is his custom, he uses the business fable genre to introduce and develop his insights. His narrative has a cast of characters, a plot, crisp dialog, various crises and conflicts, and eventually a plausible climax. Here's the situation as the narrative begins. Brian Bailey is the CEO of JMJ Fitness Machines. After fifteen years under his leadership, JMJ has become the number three, at times two "player" in its industry. "With no debt, a well-respected brand, and plenty of cash in the bank, there was no reason to suspect that the privately held company was in danger. And then one day it happened"....
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1 of 1 people found the following review helpful
4.0 out of 5 stars Gave this to my own manager to read! Oct. 18 2013
Format:Hardcover
This author is so easily readable and easy to understand - he writes like a fable or a story, so it isn't dry and you actually want to keep reading. I've found most business and management books are very very dull and are hard to get through, not Patrick Lencioni.
This was the first book I read by him and I've since read 4 more. Excellent quality, very solid management tools.
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1 of 1 people found the following review helpful
2.0 out of 5 stars Book cover was in rough shape Aug. 11 2012
By Craig A
Format:Hardcover|Verified Purchase
The hardcover book itself was in great shape. However the cover was covered in dirt and staining. Far from the very good described.
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