The Way It Works: Inside Ottawa and over one million other books are available for Amazon Kindle. Learn more
CDN$ 16.60
  • List Price: CDN$ 22.99
  • You Save: CDN$ 6.39 (28%)
FREE Shipping on orders over CDN$ 25.
Only 2 left in stock (more on the way).
Ships from and sold by Amazon.ca.
Gift-wrap available.
Quantity:1
Have one to sell?
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See this image

The Way It Works: Inside Ottawa Paperback – Sep 18 2007


See all 3 formats and editions Hide other formats and editions
Amazon Price New from Used from
Kindle Edition
"Please retry"
Paperback
"Please retry"
CDN$ 16.60
CDN$ 6.04 CDN$ 2.87

2014 Books Gift Guide
Yes Please, the eagerly anticipated first book from Amy Poehler, the Golden Globe winning star of Parks and Recreation, is featured in our 2014 Books Gift Guide. More gift ideas

Frequently Bought Together

The Way It Works: Inside Ottawa + Political Management in Canada
Price For Both: CDN$ 44.66




Hero Quick Promo
Boxing Day Kindle Deals
Load your library with over 30 popular fiction books and more, today only. Learn more

Product Details

  • Paperback: 408 pages
  • Publisher: Douglas Gibson Books; Reprint edition (Sept. 18 2007)
  • Language: English
  • ISBN-10: 0771035624
  • ISBN-13: 978-0771035623
  • Product Dimensions: 15.2 x 2.7 x 22.6 cm
  • Shipping Weight: 612 g
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (4 customer reviews)
  • Amazon Bestsellers Rank: #26,988 in Books (See Top 100 in Books)

Product Description

Review

“When it comes to veteran Ottawa insiders, it doesn’t get more inside than Eddie Goldenberg.” The Way It Works is “engaging – part tutorial, part memoir, and the hottest Canadian political book on the fall list so far. . . . The real essence of the book, peppered with opinion and anecdotes – some quite surprising and entertaining – is offering a view of the inside, as promised.”
– Alan Kellogg, Edmonton Journal

“Conservatives are going to be lining up for Goldenberg’s book.”
– Roy MacGregor, Globe and Mail

“While he describes ‘complete co-operation’ between finance minister Martin and prime minister Chrétien on the big job of tackling the deficit, Goldenberg casts Martin in an unflattering light on several files. . . . The Goldenberg book also details the uneasy relationship between Chrétien and Martin, outlining the elaborate steps the staffers for each had to take simply to set up meetings and make sure they came off smoothly. And Goldenberg provides his account of the weekend Martin exited Chrétien’s cabinet, portraying Martin as indecisive at best as he tried to keep open the option of remaining finance minister after his own public remarks on his deteriorating relationship with Chrétien had clearly made that impossible.”
– John Geddes, Maclean’s

“Here is a splendid manual on the art of politics and the art of government from a very discreet Machiavellian manager. . . . a fascinating and valuable account of Chrétien’s rise to power and his uses of it. The author’s conclusions arise from a lifetime of personal experience and first-hand observation.”
– Neil Reynolds, Globe and Mail

“Goldenberg doesn’t disappoint. Part political science textbook, part memoir, The Way It Works is a fascinating and sometimes brutally honest look at the way the federal government really operates. . . . Sprinkled throughout are anecdotes that take the reader into the corridors of power and provide new insight into events like the 1996 Quebec referendum on sovereignty, the terrorist attacks of 9/11 and Canada’s decision not to participate in the U.S.-led invasion of Iraq. . . . The Way It Works is a must-read for political junkies, students of history or anyone who aspires to government. However, it’s also a good read for average Canadians who just want to get a better idea of the way their government really works.”
– Elizabeth Thompson, Montreal Gazette

“An elegant primer on government, politics and politicians. . . . As Goldenberg describes it, the improbable relationship to settle separatism began badly. As was his wont, Chrétien set out to put his new minister at ease with a humorous story. Dion’s response was startling: ‘Prime minister, this is a serious matter, and we do not have time for joking around.’ There are other such nuggets that will provide joy for future historians.”
– John Gray, Literary Review of Canada

“The book provides fascinating insights from Goldenberg on one of the leading contenders in the Liberal leadership contest, Stéphane Dion.”
– Barbara Yaffe, Vancouver Sun


From the Hardcover edition.

About the Author

Eddie Goldenberg was born into a distinguished legal family in Montreal, and duly became a lawyer. A summer job as an assistant to Jean Chrétien in Indian Affairs led to a life-long career in politics, where he honed his skills as a writer. He is now a lawyer in Ottawa.


From the Hardcover edition.

What Other Items Do Customers Buy After Viewing This Item?

Customer Reviews

4.0 out of 5 stars
Share your thoughts with other customers

Most helpful customer reviews

14 of 14 people found the following review helpful By F. Nixon on Sept. 26 2006
Format: Hardcover
While all memoirs are to some degree an exercise in self-congratulation, the author keeps such a tone to a minimum as he offers his fascinating account of events during which he served as Senior Policy Advisor in Jean Chretien's PMO. Goldenberg, a clear-headed and engaging story-teller, lays everything out there: the PMO's referendum strategy, the tense relationship between Jean Chretien and Paul Martin and the trick task of managing it, surprising behind-the-scenes looks at Chretien's meetings with foreign leaders, and what he sees as the major high points and low points during those 10 years (93-03).

Perhaps more importantly, Goldenberg offers a strong (if somewhat belated) rebuttal to the oft-heard criticism by the Canadian media that the PMO represents a dictatorial power base from whence all government business flows. In his recounting of the events, he demonstrates not only the broad-based consultation basis of decision-making Chretien relied on, but the degree to which he allowed Cabinet ministers a free rein in their own departments. Not afraid to be critical, of either himself or his boss, Goldenberg shows for his readers a very different modus operandi from that which Jeffrey Simpson and other Canadian political scientists looking in the window have wrote is destroying democracy in Canada.

Ultimately, it's unfortunate that we hear so little about his time before his time in the PMO; Chretien's earlier years are equally fascinating and it's safe to assume Goldenberg's would be as well. But I understand that it was his choice to limit the scope of his work, and he deserves kudos on a book well-done.
Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again.
2 of 2 people found the following review helpful By Chun Yeung Kong on Oct. 18 2007
Format: Paperback
I don't think there is a better person to write about the "behind the scenes" history of the PMO than Eddie Goldenberg. When I picked up the book, I couldn't put it down. For all those political junkies, of all political stripes, this is the book for you.
Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again.
3 of 4 people found the following review helpful By Richard Vallée on July 23 2007
Format: Hardcover
This book is not really about how it works in Ottawa as much as it is about superficial anecdotes on certain events that occurred during the premiership of Jean Chretien. I enjoyed reading it as one of the rare peaks anyone can get into the workings of government, but it was very almost entirely based on anecdotes and the reactions of the people involved.

Goldenberg made one of the strongest cases for opening up the decision-making process of government. His accounts showed clearly the utter lack of logic in the confidentiality of government operation, in several instances stating plainly that most of what happens behind closed doors is largely insignificant despite all the fanfare and mystic.

He also clearly showed how billions of dollars are sometimes spent from casual conversation between government officials and outsiders, with little long-term planning and a general lack of vision from decision-makers. The book showed clearly the amateur nature of politics, which has changed little from its humble civilized beginnings 2500 years ago.

Politics is shown in "The way it works" as the Ralph Wiggum of society, bumbling incoherently and charmingly but largely incapable of accomplishing much more than unintended humor and the occasional random success story.

It's an interesting read, but don't expect to find how government or politics in general works from this book. Like almost all political discourse, the intellectual content of this book is on par with a game of tic-tac-toe, however interesting it can be from some of the insider glimpses in government decision-making.
Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again.
Format: Paperback
As an advisor and close friend of Jean Chrétien for over thirty years, Eddie Goldenberg had a unique vantage point on some of the most important events that shaped Canada during Chrétien's tenure as prime minister (1993-2003). Goldenberg - the son of former senator Carl Goldenberg - is the consummate political strategist and government insider. He served as Senior Policy Advisor to Chrétien throughout his time in office, and in this capacity he was previewed to the inner workings of the decision-making process in Ottawa. Goldenberg's easy going narrative style draws the reader into the action and makes the book hard to put down. Ultimately, The Way It Works is a compelling and provocative primer for students and political scientists who want to understand the behind-the-scenes manoeuvring and internal functioning of the Canadian government as seen through the lens of the most powerful office in the country.

The book comes on like gangbusters. The prologue serves as an excellent snapshot of the book as a whole. It provides a breathlessly paced retelling of Canada's response to the British government on Canadian participation in the so-called `Coalition of the Willing' prior to the invasion of Iraq in 2003. This brief introduction has it all: high-stakes drama, fascinating insights into Chrétien's decision-making style, and even a few well-timed splashes of humour to break the tension. Most of the early chapters are more political science fare, as Goldenberg sheds light on the nuts and bolts of government functions - namely the formation of Cabinet and how it operates, the prime minister's office (PMO) and its central role as the lynchpin of government, and how budgets are constructed.
Read more ›
Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again.

Most Helpful Customer Reviews on Amazon.com (beta)

Amazon.com: 2 reviews
A Must Read: "The Way it Works". Feb. 25 2014
By John F. Leslie - Published on Amazon.com
Format: Paperback Verified Purchase
A well-written and informative book of behind the scenes in Ottawa during the Chretien years. Eddie Goldenberg provides advice and lessons to future Federal governments. A very enjoyable read.
Decision-Making Illustrated May 31 2011
By Eric Mayforth - Published on Amazon.com
Format: Paperback Verified Purchase
Eddie Goldenberg served as a close advisor for Jean Chrétien, prime minister of Canada from 1993 to 2003, and wrote "The Way It Works" to chronicle the inner workings and decision-making processes of the government of our northern neighbor during that time.

Several important issues arose during Chrétien's tenure, including 9/11 and the decision by Canada not to participate in the Iraq War, as well as the Quebec referendum of 1995. Goldenberg recalls some of the decisions made in the referendum campaign. Ultimately Quebec voted to remain in Canada, which was welcome news on both sides of the border--it was in the best interests of both Canada and the United States that the former remain a united country.

As the author states in the book, "The Way It Works" is not meant to be a history of the Chrétien government, but shows how governments (of whatever political hue) go through the processes of making big, history-changing decisions. Goldenberg also describes how Cabinets are assembled in Canada, and in the course of this fascinating book one sees both the similarities and differences between the American system of government and the parliamentary system that exists in other English-speaking countries.


Feedback