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on March 19, 2002
Beautifully written - eloquent, thoughtful, sensitive and, at the same time, scholarly and professional - this book is a "must read" for physicians, psychologists, social workers, police, fire, emergency personnel - in short, anyone who responds to crises and knows that the right words can soothe, promote healing, and initiate psychological recovery. The Worst Is Over takes the reader through a discovery of how Verbal First Aid is used to ease physical pain, conquer traumatic events, and work through emotional dysfunction. The book provides a "new language" to be employed in a vast variety of stressful, traumatic, and life-changing events. It excels as a training manual for interpersonal interaction. In view of the events of September 11, 2001, The Worst Is Over is mandatory reading for anyone with a colleague, friend, or family member suffering the effects of Post Traumatic Stress Disorder. A chapter for Caregivers is also provided. The Worst Is Over is sure to become a classic and serve as a reference point for how to deal with the uncertainties in our lives in this time.
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