Twenty years into a managerial career, and I finally reread this book. I read it many years ago, and found Tom Peters to be a motivational, inspirational and enlightened thinker - certainly in the early 90's. I have spent the last 20 years in management, with the most recent 10 years in "C" Level (CFO, COO, CEO) positions. On a whim, and in reflection of my earlier affinity for Peters', I repurchased this book to reread. Let me tell you, the prospective buyer and reader, that he is SPOT ON.
Many of the approaches advocated by Peters in this 700 page tome I have adopted in my own approach to organizational management. It works. His approach is one of honesty, openness, transparency, innovation, education and empowerment. These principles work - and work well. If anything, the maxims outlined by Peters in 1987 are even more applicable with today's worker and complex business organization.
What are those maxims? The book centers around an applicable and specific set of tasks to achieve "enlightened management". Peters uses the themes of:
To lay a groundwork for change within any organization. Each of these themes are covered in some detail in the book, and Peters breaks them down into 5-10 tasks, with a "To Do List" for each. The blueprint is right here, in the book. Just pick it up, make the list, apply it to your organization, and you are off and running.
The edition I have (second) also has a bit of a retrospective written a few years later, and emphasizing the lessons learned by Peters since the initial authoring of the book.
All in all, a MUST READ for anyone working for me. And it probably should be a must read for any manager and above - at a minimum. Peters knows his stuff, his stiff works, and there is nothing better than the succinct and actionable format that you will find in this book.