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The Truth About Managing People...And Nothing But the Truth [Paperback]

Stephen P. Robbins
3.8 out of 5 stars  See all reviews (4 customer reviews)
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Book Description

June 21 2003 0131838474 978-0131838475 1

This isn't just "someone's opinion"...It's the first, definitive, evidence-based guide to effective management. In The Truth About Managing People...and Nothing but the Truth, Robbins delivers principles you can rely on throughout your entire management career--regardless of your organization, role or title. This is a management book that cuts through the soft opinion and conjecture books that have dominated the business shelves in recent years and shows what management researchers know actually works, or doesn't work, when it comes to managing people.

Drawing on the author's 30+ years of research and textbook writing experience, Robbins has distilled the results of thousands of research studies on human behavior into over 60 proven "truths" that can transform how you manage people--and the results that are achieved. The author provides guidance to you organized around key, human-behavior-related problem areas that managers face (hiring, motivation, leadership, communication, team building, conflict management, job design, evaluating performance and coping with change), along with guidance to help you apply the information and improve your managerial effectiveness.


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Product Description

From the Inside Flap

Preface

Managers are bombarded with advice from consultants, professors, business journalists, and assorted management "gurus" on how to manage their employees. A lot of this advice is well thought out and valuable. Much of it, however, is a gross generalization, ambiguous, inconsistent, or superficial. Some of it is even just downright wrong. Regardless of the quality, there doesn't seem to be any slowdown in the outpouring of this advice. Quite to the contrary. Books on business and management have replaced sex, self-help, and weight loss as topics on many nonfiction best-sellers lists.

I've been teaching and writing about managing people at work for 30 years. As part of my writing efforts, I have read upwards of 25,000 research studies on human behavior. While my practitioner friends are often quick to criticize research and theory-testing, this research has provided us with innumerable insights into human behavior. Unfortunately, to date there has been no short, concise summary of behavioral research that cuts through the jargon to give managers the truth about what works and doesn't work when it comes to managing people at work. Well, this is no longer true. This book has been written to fill that void.

I've organized this book around key, human-behavior-related problem areas that managers face: hiring, motivation, leadership, communication, team building, conflict management, job design, evaluating performance, and coping with change. Within each problem area, I've identified a select set of topics that are relevant to managers and where there is substantial research evidence to draw upon. In addition, I've included suggestions to help readers apply this information to improve their managerial effectiveness. And at the back of the book, I've listed references upon which the chapters are based.

Who was this book written for? Practicing managers and those aspiring to a management position—from CEOs to supervisor wannabes. I wrote it because I believe you shouldn't have to read through detailed textbooks in human resources or organizational behavior to learn the truth about managing people at work. Nor should you have to attend an executive development course at a prestigious university to get the straight facts. What you get from this book, of course, will depend on your current knowledge about organizational behavior. Recent MBAs, for instance, will find this book to be a concise summary of the evidence they spent many months studying. For individuals who haven't kept current with research in organizational behavior or for those with little formal academic training, this book should provide a wealth of new insights into managing people at work.

You'll find each of the 63 topics in this book is given its own short chapter. And each chapter is essentially independent from the others. You can read them in any order you desire. Best of all, you needn't tackle this book in one sitting. It's been designed for multiple "quick reads." Read a few chapters, put it down, then pick it up again at a later date. There's no continuous story line that has to be maintained.

--This text refers to an out of print or unavailable edition of this title.

From the Back Cover

The Truth About Managing People ... and Nothing but the Truth rips away the hype, fads, and clichés that keep managers from seeing the world as it actually is. Stephen P. Robbins, the world's #1 selling management textbook author, has distilled the results of thousands of research studies on human behavior into over 60 proven "truths" that can transform how you manage people—and the results you achieve.

Drawing on the world's best research on the subject, Robbins delivers no-holds-barred advice and specific tactics for hiring, motivation, leadership, communication, team-building, coping with change, job design, performance evaluation, handling conflicts, and much more. From start to finish, The Truth About Managing People ... and Nothing but the Truth offers wisdom and techniques you'll be profiting from long after today's management fads are forgotten.

Are happy employees better employees?
Why satisfaction and effectiveness don't necessary correlate
Are experienced leaders better leaders?
When experience is relevant—and when it isn't
Why "traits" don't predict employee success-and what does
How you behave matters more than who you are
Why teams often create negative synergy
How to reduce the impact of "social loafing"—and build teams that really work
Does participatory management really work?
Who wants to participate—and who doesn't?
Four job-design changes that can dramatically improve productivity
Key improvements you can start making right now

Peel off the hype and see the management world as it actually is....

  • The truth about hiring, motivating, and evaluating employees
  • The truth about teamwork, participatory management, and communication
  • The truth about coping with change, conflict, and layoffs
  • The truth about leadership and human behavior

What do we know—really know—about management? What's proven to work? What conventional wisdom has proven to be utterly worthless? In a nutshell, what's the best way to manage people to get the results you're after? Now, Stephen P. Robbins—one of the world's leading management experts and the world's #1 selling management textbook author—distills today's most important management research into 64 principles you can use right now!

Along the way, you'll discover how to overcome the real obstacles to teamwork; why too much communication can be as dangerous as too little; how to improve your hiring and employee evaluations; how to heal "layoff survivor sickness"; even how to "learn charisma."

This isn't just "someone's opinion": It's the first, definitive, evidence-based guide to effective management. In The Truth About Managing People ... and Nothing but the Truth, Robbins delivers bedrock principles you can rely on, regardless of your organization, role, or title, throughout your entire management career.

--This text refers to an out of print or unavailable edition of this title.

Inside This Book (Learn More)
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Customer Reviews

3.8 out of 5 stars
3.8 out of 5 stars
Most helpful customer reviews
5.0 out of 5 stars finally the truth! Feb. 16 2002
Format:Hardcover
"The truth" is long overdue... I am a massage practitioner in Seattle and people having a massage tend to say what is on their minds. I often hear comments like "my manager didn't talk to me for a year" or "I think my manager is mad at me for something I did (when in fact she just spent an hour at the car repair shop). If only she would just tell me I did a good job".
Or comments like this -"My assistant doesn't seem to work hard enough and she is starting to make mistakes that effect my work. I don't think I am doing anything wrong".
Even if you are not in management, there is a lot to learn from Steve's hard work in "The truth..."
The book is an easy read, with many examples. It presents common sense answers to everyday problems and issues. Please read it so my clients can rest during their sessions rather than worry.
Was this review helpful to you?
4.0 out of 5 stars A Good Read! May 19 2004
Format:Hardcover
Stephen P. Robbins provides a broad overview of effective management principles. While many of these principles are familiar, Robbins writes in a compelling, authoritative style, and he uses behavioral research to bolster many of his suggestions, some of which go against common practice. Skeptical? Just look at his examples of companies that have used these methods successfully, and his comments from experts in the field. The chapters are organized into a series of short bites, presented as "truths" about different areas of management. This small easy-to-carry book is handy for reading in chunks while you wait or commute on the train. We recommend it as a handy summary of general management wisdom supported by the findings of behavioral research and nicely seasoned with occasional nuggets of information on effective, but less common, techniques.
Was this review helpful to you?
1.0 out of 5 stars Why is there "no stars"? July 5 2003
By A Customer
Format:Paperback
This book offers absolutely NOTHING NEW about how best to deal with people. You can get much more from an article in Workforce magazine or even Fast Company. Hire the best people you can afford and then let them be who you hired them to be. If you want some good advice about dealing with employees, check out "Love 'Em or Lose 'Em," a classic.
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By P. Lee
Format:Paperback
I agree with an other reviewer who said that there isnt much new ideas in this book. However this book is a good summary of most of the current thinking and ideas. If you have not alrady read a lot of books on management and communcation, this will be a good one for you.
Peter
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Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com: 4.1 out of 5 stars  10 reviews
22 of 26 people found the following review helpful
5.0 out of 5 stars finally the truth! Feb. 16 2002
By Julie Onofrio - Published on Amazon.com
Format:Hardcover
"The truth" is long overdue... I am a massage practitioner in Seattle and people having a massage tend to say what is on their minds. I often hear comments like "my manager didn't talk to me for a year" or "I think my manager is mad at me for something I did (when in fact she just spent an hour at the car repair shop). If only she would just tell me I did a good job".
Or comments like this -"My assistant doesn't seem to work hard enough and she is starting to make mistakes that effect my work. I don't think I am doing anything wrong".
Even if you are not in management, there is a lot to learn from Steve's hard work in "The truth..."
The book is an easy read, with many examples. It presents common sense answers to everyday problems and issues. Please read it so my clients can rest during their sessions rather than worry.
4 of 4 people found the following review helpful
5.0 out of 5 stars Truthfully, This Book Will Help You Do More Than Just "Manage" Aug. 15 2007
By Danno - Published on Amazon.com
Format:Paperback
Robbins's book is a pleasure to read. He presents multiple topics in a short, easily digestible modular format and then allows you to learn more by providing you with references that go into much further detail. Let's face it - most management books are worse than worthless and are either New Age fluff or bluster and swagger. Robbins instead avoids the know-it-all approach by supporting each of his 'truths' with empirical evidence from sociology, organizational psychology, assertiveness training, and literature on leadership and group dynamics.

Unless you already have a Ph.D in Social Psychology, an MBA, and 10 years' worth of corporate experience, you will learn something new with this book. You'll do more than just 'manage' - you will succeed. Use this book as a springboard and a guide, as Robbins suggests, and you will almost certainly improve your workplace performance.
2 of 2 people found the following review helpful
4.0 out of 5 stars A Good Read! May 19 2004
By Rolf Dobelli - Published on Amazon.com
Format:Hardcover
Stephen P. Robbins provides a broad overview of effective management principles. While many of these principles are familiar, Robbins writes in a compelling, authoritative style, and he uses behavioral research to bolster many of his suggestions, some of which go against common practice. Skeptical? Just look at his examples of companies that have used these methods successfully, and his comments from experts in the field. The chapters are organized into a series of short bites, presented as "truths" about different areas of management. This small easy-to-carry book is handy for reading in chunks while you wait or commute on the train. We recommend it as a handy summary of general management wisdom supported by the findings of behavioral research and nicely seasoned with occasional nuggets of information on effective, but less common, techniques.
2 of 2 people found the following review helpful
4.0 out of 5 stars A summary of diverse aspects of management thought Aug. 2 2005
By Larry R. Graham - Published on Amazon.com
Format:Paperback|Verified Purchase
Mr Robbins' best-selling book is packed with briefs on effective management thinking and examples on diverse topics. An excellent, useful, and well-organized book comprised of 63 sound nuggets of management wisdom collected from many credible sources. The 10 categories make it easy to locate an item of particular interest. The small easy-to-digest `truths' make it easy to read a different truth each morning or to devour the book in one longer sitting. Each `truth' is also well documented if you'd like to explore the item in more depth. This book makes a great refresher, introduction, or point of embarkment on further research.
1 of 1 people found the following review helpful
4.0 out of 5 stars Good suggestions and an interesting read Jan. 2 2010
By Jaewoo Kim - Published on Amazon.com
Format:Paperback|Verified Purchase
The author wisely breaks down his suggestions into 65 "truths". Each truth has its own chapter and each chapter is around 400-1000 words long.

The book was clearly written as a light read. It does not not get bogged down with pedantic explanations and research. In fact, the book cites very few research to backup its "truths". The book contains mostly anecdotal wisdom from a streetwise manager.

The author never delves into any topic in detail. If you want in-depth analysis, research, and facts to backup the author's claims, this book leaves a lot wanting. But if you want a quick and interesting anecdotal wisdom on managing people, then this book fits the bill nicely.

I thought at least a few of the 65 truths were eye opening, notably

1)Happy Workers Aren't Necessarily Productive Workers
2)The Essence of Leadership is Trust
3)Want Pleasant Employees? It's in the Genes.
4)Most People THINK They Know What Good Leaders Look Like
5)Great Followers Make Great Leaders

This book is worth its cheap price and your time.
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