- Paperback: 400 pages
- Publisher: Entrepreneur Press; 1 edition (Aug 28 2006)
- Language: English
- ISBN-10: 1599180251
- ISBN-13: 978-1599180250
- Product Dimensions: 22.4 x 19 x 1.5 cm
- Shipping Weight: 363 g
- Amazon Bestsellers Rank: #779,882 in Books (See Top 100 in Books)
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Product Details |
Product Description
Product Description
Entrepreneur’s experts show you how to boost your bottom line with credit and collections
Proper credit and collections policies are essential for a small business. They allow a business to make more money--even without making more sales--by more efficiently collecting from customers. Ultimate Credit and Collection Handbook teaches you how to create or improve a credit department, maintain a credit policy, and avoid bad debt. It includes up-to-date information on relevant state and federal laws.
From the Back Cover
Get every penny you deserve
Do you have trouble getting your customers to pay you in full, on time? Are you plagued by bad accounts? Do you wish you could weed out bad customers in advance? Are you having trouble paying your vendors because your customers haven't paid you?
Ultimate Credit and Collections Handbook will help you solve these problems.
- Learn how to:
- Make more money-without making a single extra sale-by collecting from your current customers more effectively
- Weed out bad accounts and offer credit only to qualified customers-resulting in more paid sales
- Increase your cash flow with a streamlined, organized credit department
- Navigate the confusing federal and state laws that govern debt collection
- Write collection letters that get results
Start implementing the effective strategies in this guide, and watch your bottom line grow.
Inside This Book
(Learn More)
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Customer Reviews
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Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com:
4.6 out of 5 stars (5 customer reviews)
2 of 2 people found the following review helpful
5.0 out of 5 stars
The ULTIMATE Credit and Collections Resource, May 24 2010
By RADodwell - Published on Amazon.com
This review is from: Ultimate Credit and Collection Handbook (Paperback)
The Ultimate Credit and Collections Handbook is an extensive resource that any small business owner should own. It covers a full range of business services including extending credit, managing risk, and ensuring prompt customer payment for your company's product or service. The ideas in the book are set forth in a clear and matter-of-fact manner by author Michelle Dunn, who obviously has many years experience in managing debt and collections for many different businesses.The subjects cover the full spectrum of credit for a business including having a good credit policy, checking customer's credit reports, invoicing, offering payment discounts for paying quickly, and late charges for those who don't. It explains the proper methods to collect past due debt, and potential legal aspects of collection.
The extensive nature of the book goes beyond credit policy and simple debt collection to cover items including the name and phone #'s of the three major credit bureaus, ID theft, phishing, web links to a vast array of resources, and even a CD of forms a small business owner can use to ensure proper credit collections. A copy of the "Federal Fair Debt Collection Practices Act" is also included.
There is no doubt that this book will become an essential resource for any business owner.
1 of 1 people found the following review helpful
5.0 out of 5 stars
Ultimate Credit and Collections Handbook, Jun 28 2010
By Angela Mangino - Published on Amazon.com
This review is from: Ultimate Credit and Collection Handbook (Paperback)
Michelle Dunn has done her homework to provide small business owners with a guide to everything they need to know about credit and collections, with all the tools to implement it into their business goal. No matter the type of business, whether sales, service, or independent freelancer, this guide will help achieve business goals and help increase cash on hand for every type of business.Learn about debt, credit, invoicing, credit policy, and collecting owed money. See how it affects small business owners and how to manage business finances. Put a credit policy into place to reduce the incidence of bad debt and unpaid bills.
Use the listed website resources to find out even more about application to individual circumstances. Have at hand samples of the forms needed, with the added bonus of customizable forms on the included CD-ROM.
In simple, easy to comprehend language, Dunn takes the mystery and intimidation factor out of handling this much needed, but often overlooked or handled incorrectly, aspect of business. The Ultimate Credit and Collections Handbook should be in every business owner's library.
Angie Mangino, former book reviewer at Inscriptions Magazine, currently works as a freelance writer and reviewer. [...]
10 of 15 people found the following review helpful
5.0 out of 5 stars
Working Pretty Good So Far, Mar 2 2007
By John Matlock "Gunny" - Published on Amazon.com
This review is from: Ultimate Credit and Collection Handbook (Paperback)
Most businesses typically give credit to their regular customers it increases sales, makes it more convenient for everyone involved, and is generally speaking good busines sense. But then there is the percentage who don't pay their bill. What do you do then?In my case the amount owed to me was too small to interest a collection agency, but big enough that it would have a significant impact on my own income. I then got a copy of this book. The author claims to have a bunch of years of expeience in credit and debt collection. And the book reads like she knows what she is talking about.
Perhaps the most important thing is that there are a bunch of legal rules that limit what you can do. After that she gives you some ideas about what to say either on the phone or in a letter -- which are also on a CD included with the book.
I haven't gotten everything collected yet, and I can't say that I enjoy the process. But I've made pretty good progress and it's something that has to be done.
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