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User Experience Innovation: User Centered Design that Works Paperback – Jan 23 2012

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Product Description

About the Author

Christian Krafthas worked 18 years in the mobile phone industry, for three different companies. Fourteen of those years were with Nokia. His focus has always been on creating user interface and user experience innovation. He is responsible for many of the innovations that made Nokia successful, creating over 100 patents relating to user experience during his fourteen-year tenure with that firm. He is the inventor of threaded SMS chat, a feature that debuted in the highly-successful Nokia 3310 handset. He is also inventor and designer of the first-ever game for a mobile phone.

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Most Helpful Customer Reviews on (beta) 3 reviews
6 of 7 people found the following review helpful
Repetitive and full of truisms July 23 2012
By Alex - Published on
Format: Kindle Edition Verified Purchase
If you expect this book to help you create innovative experiences then you'll be sorely disappointed.

- The content is vague and mostly obvious: Research is worthwhile, Apply have innovative product design etc.
- The author repeats the same points again and again. They weren't insightful the first time...
- It skirts around the subject which made me buy the book - innovation. There's precious little on this topic and what's there is less actionable advice and more truisms.
- Not critical but had to be mentioned - worst use of stock photography I've ever seen in a book. It's generic and overused, often to illustrate points unnecessarily.
2 of 3 people found the following review helpful
Great for innovation or user experience ideas Jan. 14 2013
By jv1492 - Published on
Format: Paperback
This book in my opinion is well written and provides tips and a structure of what to look for when trying to create or improve a product. The book provides concepts that although may be obvious, it tells you what to do with those concepts and how to organize them. Sometimes we do not see what is in front of us, and we spend time looking for something that is already there.

I think, the author makes a great job in defining pain points and how to deal with them, as well as making clear differences between user experience vs user needs vs core tasks vs usability, etc. Also, I think the way how he defines innovation is very interesting. I think the concepts on this book can be applied to website, software applications or any other product from a toothbrush to an Android phone.
Great starting point in UX April 22 2014
By ben broughton - Published on
Format: Paperback
A Great introduction to the UX design process from a guy with years of real world experience in innovation. Definitely worth a read if you are starting out in UX.