- Paperback: 512 pages
- Publisher: Wiley (Feb 9 1998)
- Language: English
- ISBN-10: 0471178314
- ISBN-13: 978-0471178316
- Product Dimensions: 23.5 x 19 x 2.8 cm
- Shipping Weight: 1 Kg
- Average Customer Review: 4.5 out of 5 stars See all reviews (11 customer reviews)
- Amazon Bestsellers Rank: #300,825 in Books (See Top 100 in Books)
- See Complete Table of Contents
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Product Details |
Product Description
Book Description
"Hackos and Redish wisely offer us the three things we most need about user and task analysis: practical advice, practical advice, and practical advice." -Ben Shneiderman, University of Maryland
"This book is well written, thorough, and loaded with techniques, examples, and resources that bring analysis to everyone." -Marcia L. Conner, Director of Usability & Learnability PeopleSoft, Inc.
User and Task Analysis for Interface Design helps you design a great user interface by focusing on the most important step in the process -the first one. You learn to go out and observe your users at work, whether they are employees of your company or people in customer organizations. You learn to find out what your users really need, not by asking them what they want, but by going through a process of understanding what they are trying to accomplish.
JoAnn Hackos and Janice (Ginny) Redish, internationally known experts in usable design, take you through a step-by-step process to conduct a user and task analysis. You learn:
* How interface designers use user and task analysis to build successful interfaces
* Why knowledge of users, their tasks, and their environments is critical to successful design
* How to prepare and set up your site visits
* How to select and train your user and task analysis team
* What observations to make, questions to ask, and questions to avoid
* How to record and report what you have learned to your development team members
* How to turn the information you've gathered into design ideas
* How to create paper prototypes of your interface design
* How to conduct usability tests with your prototypes to find out if you're on the right track.
This book includes many examples of design successes and challenges for products of every kind.
"This book is well written, thorough, and loaded with techniques, examples, and resources that bring analysis to everyone." -Marcia L. Conner, Director of Usability & Learnability PeopleSoft, Inc.
User and Task Analysis for Interface Design helps you design a great user interface by focusing on the most important step in the process -the first one. You learn to go out and observe your users at work, whether they are employees of your company or people in customer organizations. You learn to find out what your users really need, not by asking them what they want, but by going through a process of understanding what they are trying to accomplish.
JoAnn Hackos and Janice (Ginny) Redish, internationally known experts in usable design, take you through a step-by-step process to conduct a user and task analysis. You learn:
* How interface designers use user and task analysis to build successful interfaces
* Why knowledge of users, their tasks, and their environments is critical to successful design
* How to prepare and set up your site visits
* How to select and train your user and task analysis team
* What observations to make, questions to ask, and questions to avoid
* How to record and report what you have learned to your development team members
* How to turn the information you've gathered into design ideas
* How to create paper prototypes of your interface design
* How to conduct usability tests with your prototypes to find out if you're on the right track.
This book includes many examples of design successes and challenges for products of every kind.
From the Publisher
Task analysis is an important aspect of user interface design, insuring that the end product is usable and practical. Written by task analysis experts, this book is the first book that provides full-length coverage of task analysis. It covers in detail every step of the task analysis process, and discusses the methodologies behind it.
Inside This Book
(Learn More)
First Sentence
In this chapter, you focus on learning about the people who will use the software or hardware interface, the documentation, or the training you intend to design and develop. Read the first page
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
In this chapter, you focus on learning about the people who will use the software or hardware interface, the documentation, or the training you intend to design and develop. Read the first page
Explore More
Concordance
Browse Sample PagesConcordance
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Customer Reviews
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Most helpful customer reviews
2.0 out of 5 stars
It's about communication not design,
By A Customer
This review is from: User and Task Analysis for Interface Design (Paperback)
This book does not cover design of the interface well at all.Not worth buying for design. Ok for how to talk to a user
5.0 out of 5 stars
Excellent Practicle tips,
By KK (Santa Clara, California USA) - See all my reviews
This review is from: User and Task Analysis for Interface Design (Paperback)
This book was the best out of several others that I have read realted to usability engineering or UCD. It had several practical examples and stories attached to each topic. Its excellent for starter as well as proffesionals who are working at companies and have to justify several things. Several formates for reports and other resources are available for conducting a good Users and Task Analysis. More so its really easy and interesting to read with all the stories and the diagrams.
5.0 out of 5 stars
Read it before you need it.,
By QuinnCreative "-Q" (Glendale, AZ, USA) - See all my reviews
This review is from: User and Task Analysis for Interface Design (Paperback)
If there is one strong message in this book, it is: Go talk to the people who will use your product. It's an important message. Software designers and writers spend too much time with each other developing clever tricks, while the poor user, often left to self-train with a poorly written manual, gives up in frustration. The authors follow their own advice--in addition to telling you how to conduct a site visit to the end users, there are clear instructions (based on experience) on planning a visit, structuring questions, how to make the site visit useful for both the analyzers and the users, and figuring out what the user said and what it means about the product. There are reminders about release forms and examples of the forms themselves. Case studies help make the points clear and undestandable. A thoroughly readable book in clear and simple language that can be started anywhere for quick help, or read cover to cover for a complete course.
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