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Visa the Power of an Idea [Hardcover]

Paul Chutkow , Yumiko Nakagawa , Matthew Klein
4.8 out of 5 stars  See all reviews (6 customer reviews)

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Book Description

April 2001
The story of Visa is one of the great untold stories of American and international business.

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4.8 out of 5 stars
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Most helpful customer reviews
Visa & Mastercard (a.k.a. MC) are one of the major success stories in the world. And why? Because Visa & MC, in many ways, redefined what "money" is. And they did so on a monumental scale the likes of which hasn't been seen in a long long time. In case it isn't clear, visa & mc are such a major success because they regulate the transactional behavior of the currency - forcing both sides to behave & act honorably. No other currency comes close to the elegance & "user friendliness" of visa or mc.
Why carry cash or checks if you can get a visa or mc? Lose a visa or mc? No problem if you exercise due diligence in reporting it lost/stolen (not the same with cash or checks unfortunately). Order something & it doesn't get delivered? No problem more often than not (with no attorney needed) when paid for with visa or mc, again as long as due diligence is exercised in reporting the problem (not the same with cash or checks unfortunately). The list of benefits associated with visa & mc "currency" over cash & checks goes on & on. Visa & mc are available today, everywhere.
Literally don't leave home without a visa or mc (the truth of that ad phrase is ridiculously deep).
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5.0 out of 5 stars Excellent enlightening book! Sept. 3 2001
If you love to read books about the history of empires and success stories, you will love this! I currently work for Bank of America Bank Card Services (Visa) and I loved it. I knew a lot of the history, but there were a lot of things I didn't know.
It is a must read for anyone who works in this industry or has a card.
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If you're looking for the more positive side of the Visa story, or of the impact of American Banking systems, this is a great start. Not a lot about statistical results and analysis, this is more of a story about the people side of building one of the largest global enterprises on the planet, and how that came about during the past 3 decades. Paul Chutkow is not a finanical analyst or banker, so he brings a fresh perspective to the story, and it's a very compelling read. This is also a story about leadership and vision, with the leading characted being Dee Hok. Paul Chutkow has captured many insights into the strategies in building Visa, and how the obstacles were overcome. The pictures of course are wonderful, and the historical views of many different phases of consumerism make this an important read for the student of payment systems. With the new dot-com startups of the day scratching their way in the markets, such as PayPal, BillPoint, and so many others, this book helps us develop a keener appreciation for the visionary and dramtic efforts of the 'fore-fathers' of the payments industry. I really enjoyed learning about the battles Dee Hok worked through to create that little start-up, to eventually be called Visa. The business development and marketing decisions in working with the International Olympic Committee are important for any marketer, and I was introduced to some important people in the the history of credit card fraud. I do recommend this book whole-heartedly, and I will be referring my asociates working in the payments and banking industries read it.
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