If you're looking for the more positive side of the Visa story, or of the impact of American Banking systems, this is a great start. Not a lot about statistical results and analysis, this is more of a story about the people side of building one of the largest global enterprises on the planet, and how that came about during the past 3 decades. Paul Chutkow is not a finanical analyst or banker, so he brings a fresh perspective to the story, and it's a very compelling read. This is also a story about leadership and vision, with the leading characted being Dee Hok. Paul Chutkow has captured many insights into the strategies in building Visa, and how the obstacles were overcome. The pictures of course are wonderful, and the historical views of many different phases of consumerism make this an important read for the student of payment systems. With the new dot-com startups of the day scratching their way in the markets, such as PayPal, BillPoint, and so many others, this book helps us develop a keener appreciation for the visionary and dramtic efforts of the 'fore-fathers' of the payments industry. I really enjoyed learning about the battles Dee Hok worked through to create that little start-up, to eventually be called Visa. The business development and marketing decisions in working with the International Olympic Committee are important for any marketer, and I was introduced to some important people in the the history of credit card fraud. I do recommend this book whole-heartedly, and I will be referring my asociates working in the payments and banking industries read it.