Bought this bed for my mother who just moved into a condo and wanted a temporary guest bed. Wanted double, but Wenzel doesn't make a double, so had to buy new sheets for a queen bed (one of the reasons it didn't rate a 5/5). Pumped up and deflated just as stated, each within about 2-3 minutes. Not excessively loud - I have heard louder bed pumps, but you wouldn't want to pump it up a little in the wee hours of the night. The only other thing that would make this product better is an indicator light that it is at it's maximum firmness or an automatic pump shut off when it reaches critical mass. The directions stated to let the pump continue until you hear the motor change to a higher pitched motor noise. I got a little worried as the firmness increased and wasn't sure if the noise was any different (for a woman, in a 3 minute time span, do you know how many thoughts and plans go through your head?), imagining blowing up the thing into a thousand pieces by over-inflating it. So, I stopped short of maybe ideal firmness. It did loose some air (as expected and stated it would) overnight, but the motor, control knobs and plug in are very convenient to add a little more. The plug in and cord tuck in nicely to a plastic cup pocket in the bed. Unfortunately, if the motor goes, sounds like you are out of luck as it is built in - but no hoses or extra parts to loose is the upside. Time will tell if the product lasts. Deflates fully and it fits very easily into the tote bag supplied, so it is a breeze to fold it up and store. Didn't smell too much. I just let it air out for a day before first use.
Hope this helps.