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Most helpful customer reviews
3 of 3 people found the following review helpful
5.0 out of 5 stars
Learn assertiveness skills with this excellent manual.,
By
This review is from: When I Say No, I Feel Guilty (Mass Market Paperback)
I am a psychologist working in a college counseling center, and this is the number one book on assertiveness that I recommend to my clients. Dr. Smith begins by describing "Your 10 Assertive Rights," a reminder that we all have a right do such human things as say "I don't know" and change our minds. He then introduces various assertiveness strategies one by one, starting with the very basic skill of persistence (AKA the "broken record" technique). For each strategy, Dr. Smith presents a short dialogue vignette to help you better understand how to apply that technique to real life. Once he has thoroughly taught all of the individual techniques, Dr. Smith puts them all together and addresses assertiveness in different types of situations--ie, with your family members versus with your boss. This is a great book for anyone who is tired of not being able to say "no" and ready to learn how to change their behavior.
1 of 1 people found the following review helpful
5.0 out of 5 stars
Changed my life!!,
By INVEST2BFREE (chicago) - See all my reviews
This review is from: When I Say No, I Feel Guilty (Mass Market Paperback)
This is a great book. This is not only for people who are not assertive, but also for people who get offended by criticism.This will help you to have good freinds and great relationships. You might lose some manipulative ones but what is the fun in being manipulated. Even though the book's title is very catchy, it should be renamed "Relationship Bible" because this helps you to be a straight shooter and no BS. This book also helps you develop integrity and honesty, because once you understand your assertive rights you dont need to lie to people.
5.0 out of 5 stars
Still one of the best,
By Tony Voyager (Vancouver, Canada) - See all my reviews
This review is from: When I Say No, I Feel Guilty (Mass Market Paperback)
As a therapist I frequently make use of bibliotherapy - lending or referring clients to books I think would be helpful. Whenever I direct a client to 'When I say no, I feel guilty' I invariably am told by them later what a great resource they found it to be. Its ideas, principles and strategies are timeless (although an updated version would be great ...hint, hint). It is empowering just to read, with many clients experiencing AHA moments or realizations that they've been operating under a bunch of other people's arbitrary rules that only benefits the other.The Assertive Right that most find helpful is the one that says 'You have the right to offer no reasons or excuses for justifying your behaviour', particularly powerful for those brought up in critical environments. This book was also of enormous benefit to me personally - and I've made tremendous use of the broken record (or would that be jammed CD now?) over my lifetime. I hardly ever take the time to review books here but this is one I can heartily recommend.
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