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Why Things Bite Back: Technology and the Revenge of Unintended Consequences [Paperback]

Edward Tenner
3.7 out of 5 stars  See all reviews (28 customer reviews)
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Book Description

Sept. 2 1997 0679747567 978-0679747567 REPR
In this perceptive and provocative look at everything from computer software that requires faster processors and more support staff to antibiotics that breed resistant strains of bacteria, Edward Tenner offers a virtual encyclopedia of what he calls "revenge effects"--the unintended consequences of the mechanical, chemical, biological, and medical forms of ingenuity that have been hallmarks of the progressive, improvement-obsessed modern age. Tenner shows why our confidence in technological solutions may be misplaced, and explores ways in which we can better survive in a world where despite technology's advances--and often because of them--"reality is always gaining on us."  For anyone hoping to understand the ways in which society and technology interact, Why Things Bite Back is indispensable reading.  "A bracing critique of technological determinism in both its utopian and dystopian forms...No one who wants to think clearly about our high-tech future can afford to ignore this book."--Jackson Lears, Wilson Quarterly

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From Amazon

If it can go wrong, it will--thus Murphy's Law. Science journalist Edward Tenner looks more closely at this eternal verity, named after a U.S. Air Force captain who, during a test of rocket-sled deceleration, noticed that critical gauges had been improperly set and concluded, "If there's more than one way to do a job and one of those ways will end in disaster, then somebody will do it that way." Tenner concurs, and he gives us myriad case studies of how technological fixes often create bigger problems than the ones they were meant to solve in the first place. The indiscriminate use of antibiotics, by way of example, has yielded hardier strains of bacteria and viruses that do not respond to pharmaceutical treatment; the wide-scale use of air conditioning in cities has raised the outdoor temperature in some places by as much as 10 degrees, adding stress to already-taxed cooling systems; the modern reliance on medical intervention to deal with simple illnesses, to say nothing of the rapidly growing number of elective surgeries, means that even a low percentage of error (one patient in twenty-five, by a recent estimate) can affect increasingly large numbers of people. Tenner examines what he deems the "unintended consequences" of technological innovation, drawing examples from everyday objects and situations. Although he recounts disaster after painful disaster, his book makes for curiously entertaining, if sometimes scary, reading. --Gregory McNamee

From Publishers Weekly

Even when used to better the world, technology fosters unforeseen, often unpleasant consequences that Tenner calls "revenge effects." For example, air-conditioned subways raise platform temperatures by as much as 10 degrees F; some computer users get painful, wrist-numbing carpal tunnel syndrome; flood control systems encourage settlement of flood-prone areas, inviting disaster; 6% of all hospital patients become infected with microbes they encounter during their stay. In a thought-provoking study, Tenner, a historian of science and visiting researcher at Princeton, looks at revenge effects that pop up in medicine, sports, the computerized office and the environment. Oil spills, erosion of beaches, back injuries, athletes' illegal use of steroids and mass extermination of bird species on the world's islands by ship-hopping rats mark this saga of bewildering, often frustrating change. Tenner's cautionary conclusion: revenge effects demand ingenuity and brainpower as technology continues to replace life-threatening problems with slower-acting, more persistent ones.
Copyright 1996 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.

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Customer Reviews

Most helpful customer reviews
2 of 2 people found the following review helpful
5.0 out of 5 stars Amazing look at humans and technology Aug. 14 2003
Since I had been reading on the topic of technology, complexity, decision making and the like, I decided to follow up on some of the sources I had come across in my other reading. I chose Inviting Disaster, by James R. Chiles, (another Minnesotan), Why Things Bite Back by Edward Tenner, and Normal Accidents by Charles Perrow. I also decided to review them together, although I have also reviewed the latter separately.
The Chiles book Inviting Disaster is thoroughly entertaining. The author is a professional writer with a readable style who often tries out equipment, goes on site, or goes along with technicians in order to do his research. He is by no means given to just armchair research and that makes for a very exciting narration.
I did have some difficulty getting used to his method of pairing recent and 19th Century tales of disaster, especially his habit of jumping back and forth between the two narrations. It does focus ones attention on the similarities between the two events and the degree to which we have learned little from experience! It would appear that leaning from mistakes has been given more lip service than practice over the years. This may well be due to the fact that it's only been more recently that failure itself has been made a subject in its own right with a proper examination of how systems "go off the rails" and what can be done about it.
The author includes an interesting variety of situations, and the list makes it clear that complexity itself gives rise to surprising new outcomes. Just as the authors of Figments of Reality note, complex systems can give rise to emergent characteristics which are entirely unexpected and therefore not planned. (In their book intelligence/mind arising from brain/nerve.
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4.0 out of 5 stars A good read for our times Dec 28 2001
Boy, we humans make a mess of things, don't we? Our solutions to problems end up causing other problems. We can never get ahead of the curve. So, what's the point? Why do we bother inventing things? If we stopped right now, and lived like its 2002 forever, we will be in better shape, and live quieter, more stress-free, and even safer, lives. That is NOT what Tenner advocates in his book. But it is a conclusion one could reach when you read the litany of unintended consequences he provides.
Drawing on a rich variety of sources, Tenner shows quite clearly how and why we have unintended consequences. Once you read this book, you will find yourself thinking about many of the technological fixes in your life and wondering what unintended consequences they begat.
The next step - and maybe this can be Tenner's next book - is ask, what can we do about this situation? We cannot and should not stop innovation or problem-solving. But maybe we can do two things. One, explore how feedback loops can be enhanced, especially now that we are living in a digital world. It sounds silly when you read that someday, your refrigerator will order milk from a grocery store when it "senses" you are low on milk, but the faster and more efficient the feedback loops, the better we can be at forecasting danger ahead. Secondly, when a new solution or invention comes to fruition, look back for a moment, not ahead. Something is always lost when a new tool comes into human hands. Maybe the old tool had positive attributes we should try to keep. For a great example of this, read the little essay on railroads in George Kennan's Around the Cragged Hill.
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4.0 out of 5 stars Good book; looking forward to the revised edition Sept. 18 2000
Publishers prefer catchy titles for their books, and this one is certainly catchy, but its subtitle is what buyers should pay attention to. Unlike some other reviewers, I was pleasantly surprised by the author's scrupulously neutral (some would even say optimistic) tone, which gives authority to his analysis. I was prepared for an anti-technology rant. Instead I found a carefully researched -- and fascinating -- set of cautionary tales. I WOULD take this book along to the beach, but I'm also somebody who reads the reverse side of cereal boxes.
What I got out of reading this book is more than just that new technologies can have unintended consequences -- that is to say, that people frequently FAIL to predict their consequences -- but also that it is essentially IMPOSSIBLE to predict all such consequences. The policy implications may be subtle, but they are important: while we might be able to improve our predictive abilities somewhat, we should be much more humble in our assumptions about the likely environmental, economic and social effects of technologies. There is much more to his argument, of course, but the evidence Tenner marshals in order to underscore this central point makes the book a must-read for anybody working in areas where technological development plays a central role.
If Edward Tenner has any plans to write a 2nd edition, I hope that he also includes some examples of the unintended consequences of new energy technologies and consumer electronics (besides computers). If he does, I'll buy that one too.
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Most recent customer reviews
3.0 out of 5 stars Action and Reaction Again and Again
This book is slightly mistitled; it probably should have been called "HOW Things Bite Back", since there's not a lot of "why" until the last few pages of the... Read more
Published on Oct. 10 2002 by Gary Schroeder
4.0 out of 5 stars Interesting stories, but what can we learn from it?
This could more aptly be titled "Lots of Ways in Which Technological Improvements have Unexpected Consequences. Read more
Published on Aug. 26 2000 by Kevin W. Parker
4.0 out of 5 stars Life is always two steps forward and one step back
In medicine we conquered (to some extent) the catastrophic only to succumb to the chronic. This is an example of what Tenner means by things biting back. Read more
Published on Aug. 9 2000 by Dennis Littrell
4.0 out of 5 stars To Engineer is Human
This book deserves a 5-Star rating for the depth of its research, the overall quality of descriptive analysis, and the scope of its coverage. Read more
Published on July 5 2000 by Richard Tyler
1.0 out of 5 stars Mistitled?
Maybe I had the wrong expectations from a book titled "Why Things Bite Back." I expected to read what it was about things and our relationships to them that create... Read more
Published on May 3 2000 by K. Mohnkern
4.0 out of 5 stars Technologies unitended consequenses!
This raises the idea that sometimes we, i.e., the common man has to be a bit weary with new inventions. DDT was seen at first as a god send. Read more
Published on April 23 2000
5.0 out of 5 stars Avoid getting trampled in the technology "improvement" race.
This book is a well researched and enjoyable examination of some of the most perplexing outcomes of technological innovation. Read more
Published on March 24 2000 by Craig Webster
5.0 out of 5 stars techno-revenge
I discovered Tenner's ideas on how technology bites back when I read a magazine article on the history of the chair-- how it was first a throne, for royalty, and how gradually,... Read more
Published on Jan. 23 2000 by Robert Kall
5.0 out of 5 stars Many fascinating insights - a great read
This is an excellent book that explores in a very interesting way the complex and often unforeseen consequences of "improved" technology. Read more
Published on Nov. 3 1999
4.0 out of 5 stars Interesting and encyclopedic survey
Interesting and encyclopedic survey of the way our technological advances come back to bite the hand that creates them.
I loved the varied revelations about revenge effects. Read more
Published on Oct. 27 1999 by A. Carey
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