Words That Change Minds: Mastering the Language of Influence: Amazon.ca: Shelle Charvet: Books

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You Can Read Anyone: Never Be Fooled, Lied To, or Taken Advantage of Again by David J. Lieberman Paperback
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Customer Reviews

11 Reviews

5 star:		(7)
4 star:		(2)
3 star:		(1)
2 star:		(0)
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Average Customer Review

4.3 out of 5 stars (11 customer reviews)

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21 of 21 people found the following review helpful:

5.0 out of 5 stars It's subtle but powerful, April 3 2004

By

Joseph Judge (Harrisburg, PA USA) - See all my reviews
(REAL NAME)

This review is from: Words That Change Minds: Mastering the Language of Influence (Paperback)

As a teacher of business writing, I do not recommend this book to all my students; I only recommend it to the ones who are serious and want to take that extra step. I tell them that this is a book that shows you how to pay close attention to the words you use, whether speaking or writing, so that you maximize the impact you have on the specific person you are communicating with.

I applied some of the concepts in the book to a case study in a writing workshop I teach. Students are fascinated by it. They often say things like, "I can't believe something so subtle could be that powerful," and, "I wish I had known about this when I had so much trouble getting my previous boss to even listen to me."

The theories in the book result from research in neuro-linguistic programming. They use fancy concepts such as profiles, filters, and meta programs. But the author translates it all in a way that makes it easy to understand. And she gives hundreds of examples of how you can apply it to situations at work where you need people to listen to you, understand you, and even agree with you.

If you work in human resources, this book is especially valuable because the author provides many examples of assessing how people think. This can be used to match people to the right jobs and to help them improve their interpersonal communications.

I rated this book 5 stars because I think it is superior in all categories for a specialized communications textbook: powerful ideas, insightful author, meticulous exposition, and reasonable price.

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4.0 out of 5 stars Words and Influence, Jan 7 2003

By

Eugene Allan Brewer (Indianapolis, IN United States) - See all my reviews
(REAL NAME)

This review is from: Words That Change Minds: Mastering the Language of Influence (Paperback)

I too thought I was a good communicator. Without direction, which this book provides, I probably would have continued to underperform in this critical area.

An example: my boss is an "away-from", risk-averse individual. Until I learned to couch my words in a similar vein, he often misinterpreted and became angry with me. Now, I am happy to say we are talking more freely, with greater understanding, than ever.

The categories of influence outlined here are insightful and pratical. Some are obvious, but many hours of thoughtful observation on who is saying what, and how, could pass before one might catalog these nuggets in their entirety.

Thank goodness I discovered this fine resource. It already has repaid me in dividends of good will and understanding greater than the modest cover price.

Thankyou Rose!

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5.0 out of 5 stars Applicable in Sales, Business, Relationships, and Life, Oct 10 2002

By

Anthony L. Mascia (Montvale, New Jersey USA) - See all my reviews
(REAL NAME)

This review is from: Words That Change Minds: Mastering the Language of Influence (Paperback)

Rather than discuss the technical aspects of this book...

Through using the LAB Profile, I've become a better salesperson, businessman, friend, and father.

I thought I was a good communicator and influencer before reading this; this book saved me years of learning by my own experiences.

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