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Yes!: 50 Scientifically Proven Ways to Be Persuasive [Paperback]

Noah J. Goldstein , Steve J. Martin , Robert B. Cialdini
4.7 out of 5 stars  See all reviews (6 customer reviews)
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Book Description

Dec 29 2009
Small changes can make a big difference in your powers of persuasion

What one word can you start using today to increase your persuasiveness by more than fifty percent?

Which item of stationery can dramatically increase people's responses to your requests?

How can you win over your rivals by inconveniencing them?

Why does knowing that so many dentists are named Dennis improve your persuasive prowess?

Every day we face the challenge of persuading others to do what we want. But what makes people say yes to our requests? Persuasion is not only an art, it is also a science, and researchers who study it have uncovered a series of hidden rules for moving people in your direction. Based on more than sixty years of research into the psychology of persuasion, Yes! reveals fifty simple but remarkably effective strategies that will make you much more persuasive at work and in your personal life, too.

Co-written by the world's most quoted expert on influence, Professor Robert Cialdini, Yes! presents dozens of surprising discoveries from the science of persuasion in short, enjoyable, and insightful chapters that you can apply immediately to become a more effective persuader. Why did a sign pointing out the problem of vandalism in the Petrified Forest National Park actually increase the theft of pieces of petrified wood? Why did sales of jam multiply tenfold when consumers were offered many fewer flavors? Why did people prefer a Mercedes immediately after giving reasons why they prefer a BMW? What simple message on cards left in hotel rooms greatly increased the number of people who behaved in environmentally friendly ways?

Often counterintuitive, the findings presented in Yes! will steer you away from common pitfalls while empowering you with little known but proven wisdom.

Whether you are in advertising, marketing, management, on sales, or just curious about how to be more influential in everyday life, Yes! shows how making small, scientifically proven changes to your approach can have a dramatic effect on your persuasive powers.


Frequently Bought Together

Yes!: 50 Scientifically Proven Ways to Be Persuasive + Influence: The Psychology of Persuasion + Winning Body Language: Control the Conversation, Command Attention, and Convey the Right Message without Saying a Word
Price For All Three: CDN$ 43.09

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  • Influence: The Psychology of Persuasion CDN$ 14.43

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Product Description

From Publishers Weekly

Goldstein, Martin and Cialdini meld social psychology, pop culture and field research to demonstrate how the subtle addition, subtraction or substitution of a word, phrase, symbol or gesture can significantly influence consumer behavior. Interspersing references to Britney Spears, the Smurfs and Sex and the City with more academic concepts such as loss aversion and the scarcity principle, the authors illustrate the simple and surprising approaches that can hone a company's marketing strategies. Witty chapters detail the allure of the yellow Post-it, the tip-garnering capabilities of an after-dinner mint, how highlighting a product's weaknesses can increase its appeal, the powerful role of third-party testimonials, how doctors can convince patients to adopt healthier choices by prominently displaying academic credentials in their offices, and how mirroring another person's gestures can elicit a more generous response by strengthening a perceived bond. While written primarily for a marketing audience, this amusing book has equal value and appeal for executives, salespeople—even parents trying to persuade their kids to do homework. (June)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved. --This text refers to the Hardcover edition.

Review

"This easy-to-read summary of the social-psychological research on persuasion really does tell people how to get to 'yes.' Since we are all selling something, including ourselves, all the time, everyone can, and will be, reading this amazing book." -- Jeffrey Pfeffer, professor, Stanford Graduate School of Business, and author of What Were They Thinking? Unconventional Wisdom About Management

"Yes! is the single best introduction to and distillation of research and wisdom on how to change people's minds, including your own." -- Warren Bennis, Distinguished Professor of Business, University of Southern California, author of On Becoming a Leader and coauthor of Judgment: How Winning Leaders Make Great Calls

"Yes! is the Freakonomics of social psychology. This book changed my way of looking at the world. This thinking is the real deal. Don't miss out!" -- Daniel Finkelstein, Comment Editor, The Times (London)

"If you had a team of bright guys looking for research that you can actually use to improve your effectiveness, and they wrote it up for you with wit and style, putting it in nifty little reports of three to five pages, would that be useful? YES! This book is the trifecta: first-rate research, lively writing, and practical advice. Read it, enjoy it, use it." -- Dale Dauten, nationally syndicated King Features columnist and author of The Gifted Boss


Customer Reviews

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Most helpful customer reviews
10 of 10 people found the following review helpful
By Donald Mitchell #1 HALL OF FAME TOP 10 REVIEWER
Format:Hardcover
Yes! could have been more appropriately titled as Influence 2 because the book is simply a series of brief examples that illustrate Professor Robert Cialdini's key principles described in his book, Influence (social proof, authority, commitment/consistency, scarcity, reciprocity, and personal liking). If you loved that book and want to dive deeper into its lessons, Yes! is a perfect choice.

If you haven't yet read Influence, I recommend that you read that book before this one. Without Professor's explanations of why these principles work, the case histories in Yes! don't seem so special and interesting. Otherwise, you will probably just see Yes! as a bunch of unrelated stories, many of which don't apply to your marketing challenges. I would expect most people who read Yes! who haven't read Influence to rate Yes! with three stars.

When you do read Influence, be sure to get the latest edition (the fifth edition came out in August 2008). Otherwise, you'll miss out on insights.

I hired Professor Cialdini to speak to one of my research organizations, Share Price Growth 100, a number of years ago and the members rated him very highly for being able to apply the lessons of his research to the financial markets. I was intrigued to see some financial market examples in Yes!

Be more persuasive in getting an ethical point across!
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9 of 10 people found the following review helpful
5.0 out of 5 stars Become a Master Pursuader Jun 19 2008
By Norma Lehmeierhartie TOP 1000 REVIEWER
Format:Hardcover
Yes! 50 Scientifically Proven Ways to be Persuasive, written by Goldstein, Martin and Cialdini, takes the scientific research and studies done on persuasion over the past 50+ years and presents an easy to understand book on how to convince people.

According to the authors, "The central purpose of this book is to provide the reader with a better understanding of the psychological processes underlying our efforts to influence others to shift their attitudes or behavior in a direction that results in positive outcomes for both parties."

The authors go to pains to convince us that persuasion is a science, not an art. They believe that, unlike books on business, economics and so on, there are not many books on persuasion because most people believe they already know how to convince people. which is a mistake, according to them.

They begin with the 6 universal principles of social influence:

* Reciprocation
* Authority
* Commitment/consistency
* Scarcity
* Liking
* Social proof

What follows are 50 mini-chapters. Each refers to scientific studies, but the chapters are breezy and easy to read.

Here are some examples:

* When pursuasion might backfire, how do you avoid the magnetic middle?
* when does a bonus become an onus?
* Does fear persuade or does it paralyze?
* What is the active ingredient in lasting commitments?
* What's the hidden danger of being the brightest person in the room?
*When is a loser an winner?

Insightful and thought-provoking, this book is useful for both social and business situations.

By the author of the award winning book,
Harmonious Environment: Beautify, Detoxify and Energize Your Life, Your Home and Your Planet.
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4.0 out of 5 stars Good anecdotes on being persuasive April 10 2013
By JhWoods
Format:Paperback|Amazon Verified Purchase
I liked this book -- easy to read with some good anecdotes on being persuasive.
Would be a great book to give to salespeople in training sessions!
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