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First, Break All The Rules: What The Worlds Greatest Managers Do Differently
 
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First, Break All The Rules: What The Worlds Greatest Managers Do Differently [Abridged, Audiobook] [Audio CD]

Marcus Buckingham , Curt Coffman
4.3 out of 5 stars  See all reviews (182 customer reviews)
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First, Break All The Rules: What The Worlds Greatest Managers Do Differently + Now, Discover Your Strengths: How to Build Your Strengths and the Strengths of Every Person in Your Organization + Strengthsfinder 2.0: From the Author of the Bestseller Wellbeing
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Marcus Buckingham and Curt Coffman expose the fallacies of standard management thinking in First, Break All the Rules: What the World's Greatest Managers Do Differently. In seven chapters, the two consultants for the Gallup Organization debunk some dearly held notions about management, such as "treat people as you like to be treated"; "people are capable of almost anything"; and "a manager's role is diminishing in today's economy." "Great managers are revolutionaries," the authors write. "This book will take you inside the minds of these managers to explain why they have toppled conventional wisdom and reveal the new truths they have forged in its place."

The authors have culled their observations from more than 80,000 interviews conducted by Gallup during the past 25 years. Quoting leaders such as basketball coach Phil Jackson, Buckingham and Coffman outline "four keys" to becoming an excellent manager: Finding the right fit for employees, focusing on strengths of employees, defining the right results, and selecting staff for talent--not just knowledge and skills. First, Break All the Rules offers specific techniques for helping people perform better on the job. For instance, the authors show ways to structure a trial period for a new worker and how to create a pay plan that rewards people for their expertise instead of how fast they climb the company ladder. "The point is to focus people toward performance," they write. "The manager is, and should be, totally responsible for this." Written in plain English and well organized, this book tells you exactly how to improve as a supervisor. --Dan Ring --This text refers to the Hardcover edition.

From AudioFile

First, Break All the Rules is the culmination of over 80,000 interviews conducted by The Gallup Organization. This is insightful work; no pundit-speak and no ivory tower theorizing. The authors stress that good managers spend more time with their best performers than with their less productive counterparts, that they fit people into the right roles and hire for talent rather than experience, that they focus on strength rather than weakness, and that they clearly define the right results as opposed to the right steps. Buckingham and Coffman also illustrate ways to promote and compensate people for honing their valuable talents instead of seeking new tasks that will take them up the company ladder. Buckingham, a senior lecturer in Gallup's Leadership Institute, delivers the text as if he knows what he's talking about, which he does. M.D.B. (c) AudioFile, Portland, Maine --This text refers to an out of print or unavailable edition of this title.

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Customer Reviews

182 Reviews
5 star:
 (123)
4 star:
 (30)
3 star:
 (7)
2 star:
 (8)
1 star:
 (14)
 
 
 
 
 
Average Customer Review
4.3 out of 5 stars (182 customer reviews)
 
 
 
 
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9 of 9 people found the following review helpful:
5.0 out of 5 stars Excellent Management Book, Nov 8 2002
By * "Jake W" (Warsaw, Poland) - See all my reviews
I definitely rank this title among 5 best business books I have read. Its conclusions have two strengths: a/when implemented translate to a much improved business performance, b/are exceptionally well backed by a massive research.

This is the essence of my particular out-take from "First, Break Every Rule":

1/Select a person for talent (not for well-roundedness, lack of weknesses). Talent is any recurring pattern of bahaviour that can be productively applied. You cannot teach talent, ergo your time is best alocated when you use and further develop your and your subordinates existing talents rather than spend it on trying to change weaknesses into strengths. Weaknesses can be only neutralized which is a must when they are a major obstacle to talents.

2/Having selected employees, set expectations for them (which are right outcomes and not right steps!), motivate them (when motivating pople focus on their strengths not weaknesses) and develop them (the talents already existing in them).

3/Your employee will perform best when 6 fundamental conditions are met by you as his/her direct superior:

a/She knows what is expected of her at work (outcomes again).
b/She is properly equiped to do the job.
c/She is assigned in line with at least one of her best talents.
d/She has received praise in the last week (which, let us note, will not be difficult if conditions a/,b/ and c/ have been met by her manager)
e/She is convinced that her supervisor cares about her as a person.
f/She feels there is someone at work who encourages her development.

You manage around people's weaknesses focusing on their strengths, you choose jobs that play to your strengths, you spend most time with your best employees - there is a consistent streak in this book that calls for giving attention to the positive rather than negative as the way to produce results. A sequel to this book is a logical next step.

Finally, in the light of this reading a talent to identify talents seems to be the greatest of them all.

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1 of 1 people found the following review helpful:
5.0 out of 5 stars Ever have a great manager?, Jun 29 2008
By Doug Kyle "LucidAvenue.com" (Edmonton, AB Canada) - See all my reviews
(REAL NAME)   
A fantastic book and now in my top recommendations for managers and leaders! If you've ever had the fortune to work with a great manager but can't quite put your finger on what made them so great, the READ THIS BOOK. Very well researched, and a great presentation. The first part of the book identifies the attributes that their Gallup studies have uncovered in a very readable way. Then, it delves into specifics on how you can implement many of these. I bookmarked many pages in this one!!
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1 of 1 people found the following review helpful:
5.0 out of 5 stars Well researched and well presented. All managers must read this book., Mar 23 2008
By Avinash Sharma "MBA, M.S., Knowledge Worker" (Toronto) - See all my reviews
(TOP 500 REVIEWER)    (REAL NAME)   
This is a well researched book. The authors arrived at their conclusions after analyzing data collected by Gallup over 25 years - using an impressive sample size of 80 thousand managers and 1 million staff from 400 companies. Gallup has used its expertise in survey research to link employee engagement to business performance. The concepts are well explained and presented.
The essence of the findings lie in the 4 Keys of great managers and the 12 Questions that give organizations the information they need to attract, focus, and keep the most talented employees.
The 4 Keys of great managers:
1. Select for talent - the authors define talent as "recurring patterns of behavior" and state that great managers find the match between talents and roles.
2. Define the right outcomes - managers needs to turn talent into performance. This can be done by defining the right outcomes and letting people find their own route toward the outcomes.
3. Focus on strengths - managers need to concentrate on strengths and not on weaknesses.
4. Find the Right Fit - managers need to assign roles to employees that give the employees the greatest chance of success.
The 12 Questions make an excellent list of questions that will be helpful to organizations as well as to employees. The authors group the questions into various categories and explain the importance of each question and group.
I give this book 5 stars because the insights are practical and backed by empirical evidence, and the book is well presented. I was able to apply the concepts immediately. I read this book when I was assigned the role of a team lead. I was able to improve the efficiency of the team by assigning tasks to people based on their individual strengths.
This book has a lot of substance. I am sure I will be referring to it often to make the valuable insights a part of my management style. In addition, it does a good job explaining key business terms that people often take for granted, such as talent, skills, knowledge, etc.
I also like the fact that this book has proven some of Peter Drucker's concepts with scientific research. Here are a couple of examples that are verbatim quotes from "The Essential Drucker" :
Chapter 9 : Picking People - The Basic rules: (page 130):
"... the person and the assignment need to fit each other.",
"... effective executives do not start out by looking at weaknesses. You cannot build performances on weaknesses. You can build only on strengths".
"First Break..." is an excellent book that I recommend as a must read to every manager and anybody interested in management.
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Most recent customer reviews

5.0 out of 5 stars Brilliant!
Marcus is one of the best speakers on management today. His books offers insigtful ways of thinking that are no ground shaking, but if used properly become ground shaking... Read more
Published on Sep 19 2006 by Business Improvement Solutions...

5.0 out of 5 stars Do it differently
I agree with the findings of this book. I agree that it's not super new information but the information sunk in with the way it was told. Read more
Published on Jun 7 2005 by John B.

5.0 out of 5 stars Finding the right fit
This book has become priceless to my business. I highly recommend it to any manager who is having trouble motivating and keeping key employees in today's business environment... Read more
Published on July 8 2004

5.0 out of 5 stars Great Managers help make great employees great
This is by far one of the best management books that I have ever read. The Gallup Organization puts a whole new spin on what makes a great manager great - helping their employees... Read more
Published on Jun 23 2004

5.0 out of 5 stars A Great book on Common Sense Management
When did we lose our common sense? In college? Whenever this happened (and whatever the cause), this book helps to reclaim our common sense when applied to the world of managing... Read more
Published on Jun 23 2004 by Michael Gordon

5.0 out of 5 stars Finding the right fit
This book is has proven invaluable in my business. I recommend it to any manager who is having trouble motivating and keeping key employees in today's marketplace. Read more
Published on Jun 18 2004

5.0 out of 5 stars Out of the box to say the least
This book challenges conventional wisdom. The fact of the matter is that the coventional ways of succeeding don't work, at least not any more. Read more
Published on May 3 2004

2.0 out of 5 stars A book 150 pages too long
Few business books are really interesting and brief enough to be read. First...is not one of them. The authors talk and talk, example after example. Read more
Published on April 27 2004

5.0 out of 5 stars It makes sense!!!
The author challenged conventional management theories based on a variety of personal interviews and successfully gets the points across. Read more
Published on Mar 29 2004

5.0 out of 5 stars A new perspective
What appealed to me about this book is that it offers a new perspective to succeed in a new world. Today, we have to be able to bend, stretch and flex to reach our goals. Read more
Published on Mar 13 2004

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