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Corporate Culture and Performance
 
 

Corporate Culture and Performance (Hardcover)

de John P. Kotter (Author) "Almost all books on corporate culture state or imply a relationship to long-term economic performance ..." En savoir plus
4.4étoiles sur 5  Voir tous les commentaires (5 évaluations de client)
Prix éditeur: CDN$ 50.00
Price: CDN$ 31.50 & se qualifie pour Livraison super-économique GRATUITE pour des commandes de plus de CDN$ 39. Détails
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Corporate Culture and Performance + Organizational Culture and Leadership + Diagnosing and Changing Organizational Culture: Based on the Competing Values Framework
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  • Cet article : Corporate Culture and Performance de John P. Kotter

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Les détails du produit


Descriptions du produit

From Kirkus Reviews

An attention-grabbing audit by two Harvard Business School professors of the role that culture (broadly defined as the shared attitudes, behavioral patterns, and values that cohesive human groups pass on from one generation to the next) can play in the capacity of major corporations to succeed or fail in the marketplace. The accessible study compiled by Kotter and Heskett is noteworthy on several counts. For one thing, it is based on empirical rather than anecdotal evidence, gathered from a canvass of more than 200 blue-chip enterprises in 22 industries, covering an 11-year span through 1990. For another, the authors measure performance against such valid bench marks as annual growth in net income, average returns on invested capital, and appreciation in stock prices. Last but not least, they refuse to advance a one- size-fits-all theory. While willing to state that corporate culture can have a significant impact on a company's reported results over the longer term, Kotter and Heskett caution that there's as much art as science in evaluating its contribution. Indeed, they assert that cultures adequate for one economic context may prove disastrous in another--as can those identifiable as arrogant, bureaucratic, and/or insular. The authors point out, for example, that K mart's lack of a customer-service ethos cost it dearly in competition with Wal-Mart. What's really needed, they argue, is an adaptive culture that automatically aligns an organization's interests with those of employees, investors, patrons, and other key constituencies. Drawing on case studies from their four-year research program, Kotter and Heskett outline practical ways in which top-down direction can motivate corporate personnel to pursue this objective. Down-to-earth analyses and advisories from authors who grasp the substantive differences between leadership and management. The reader-friendly text has a wealth of helpful tabular material throughout. -- Copyright ©1992, Kirkus Associates, LP. All rights reserved.


Review

Michael H. Walsh

President, Tenneco Inc.

As one who's up to his neck in the challenge of making change in a mature, multi-billion dollar organization, I found this book to be immensely insightful and reinforcing.



Peter C. Browning

Chairman and CEO, National Gypsum Company

Excellent book! Sheds new light on the themes of leadership and culture and produces some surprising conclusions about how they do and do not contribute to successful organizations. A must read!



Edgar H. Schein

Massachusetts Institute of Technology

A landmark research study and a truly remarkable book that must be on every CEO's and senior manager's essential reading list.



John B. McCoy

Chairman, Banc One Corporation

A solid roadmap for understanding the roots of culture and the powerful influence it has on business.



Thomas N. Urban

Chairman and President, Pioneer Hi-Bred International, Inc.

Having passed through five years of significant change in a sixty-five year old company, I found the dissection of the relationship between culture and performance fascinating. It will provide an intellectual framework for even more detailed analysis of specific situations.



Richard C. Bartlett

President, Mary Kay Cosmetics, Inc.

This book takes a long needed look at the lingering culture theories of the 80s and puts teeth in them. It is must reading for my competitors, or they'll soon be seeing a pink Cadillac gaining in their rearview mirrors!



Walter R. Trosin

Vice President, Merck & Co., Inc.

Adds realism and fills in many blanks in earlier studies of corporate culture. It will have practical application at every level of the organization and will excite controversy, discussion and re-evaluation of the typical corporate succession planning and executive selection process.



Donald J. Schuenke

Chairman and CEO, Northwestern Mutual Life

To a corporate world that values strong and strategic cultures, Kotter and Heskett bring another dimension—the need to guide positive culture change in the corporation. This book should challenge every corporate leader in America.



Nicholas J. Nicholas, Jr

President and CEO Time Warner Inc.

A substantial follow-up to the culture studies of the early 80s. The authors describe the characteristics of low and high performing corporate cultures and the arduous process required to migrate from the former to the latter. Compelling reading for all leaders concerned with renewing the vitality of their institutions.


Dans ce livre (les détails)
First Sentence
Almost all books on corporate culture state or imply a relationship to long-term economic performance. Lire la première page
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Concordance
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Plat recto | Droit d'auteur | Table des matières | Extrait | Index | Plat verso
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What Do Customers Ultimately Buy After Viewing This Item?

Corporate Culture and Performance
57% buy the item featured on this page:
Corporate Culture and Performance 4.4étoiles sur 5 (5)
CDN$ 31.50
The Corporate Culture Survival Guide
22% buy
The Corporate Culture Survival Guide 4.7étoiles sur 5 (9)
CDN$ 22.65
Heart of Change, The
21% buy
Heart of Change, The 4.2étoiles sur 5 (16)
CDN$ 25.17

 

L'avis des consommateurs

5 évaluations
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Évaluation du client type
4.4étoiles sur 5 (5 évaluations de client)
 
 
 
 
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Commentaires client les plus utiles

 
3.0étoiles sur 5 Great for connecting the dots..., Mars 3 2004
This book is a staple for anyone looking to connect the dots between tangible shareholder value and intangible assets. In our work at ThinkShed we often see companies struggling to make the connection between culture (as a metaphor and measure of their operating model) and the direct impact it can have on shareholder value.

We work with companies to help them align their culture(s) to their stated strategy or two help them effectively merge cultures and we will often refer skeptical executives to this book. They read it and they get it! (We then help move them from "getting it" to "getting it done")

This book is a breath of fresh air in a sector that could well do with less rhetoric and more practical steps!

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5.0étoiles sur 5 important research on company performance, Fév 2 2002
Par Jeffrey L. Seglin "Seglin" (Boston, MA USA) - Voir tous mes commentaires
(REAL NAME)   
If you buy into the argument that the only responsibility of a business is to its stockholders and that paying attention to areas outside of this will result in a lesser-performing company, the research of two Harvard Business School professors suggests just the opposite. John Kotter and James Heskett studied the performance of 207 large firms over an 11-year period. They wrote of their findings:

"Corporate culture can have a significant impact on a firm's long-term economic performance. We found that firms with cultures that emphasized all the key managerial constituencies (customers, stockholders, and employees) and leadership from managers at all levels outperformed firms that did not have those cultural traits by a huge margin. Over an eleven-year period, the former increased revenues by an average of 682 percent versus 166 percent for the latter, expanded their work forces by 282 percent versus 36 percent, grew their stock prices by 901 percent versus 74 percent, and improved their net incomes by 756 percent versus 1 percent."

Consider that final finding again: The companies that paid attention equally to customers, stockholders, and employees outperformed those that didn't in growth of net income over the 11-year period by a factor of 756. Paying attention to more than just returning profits to stockholders can have a huge payoff.

Heskett and Kotter's research presented in this book is important reading for anyone tracking company performance in relation to its culture.

Ce commentaire vous a-t-il été utile ? Oui Non (Signaler ce commentaire)



 
5.0étoiles sur 5 important research on company performance, Janv. 3 2001
Par Jeffrey L. Seglin "Seglin" (Boston, MA USA) - Voir tous mes commentaires
(REAL NAME)   
If you buy into the argument that the only responsibility of a business is to its stockholders and that paying attention to areas outside of this will result in a lesser-performing company, the research of two Harvard Business School professors suggests just the opposite. John Kotter and James Heskett studied the performance of 207 large firms over an 11-year period. They wrote of their findings:

"Corporate culture can have a significant impact on a firm's long-term economic performance. We found that firms with cultures that emphasized all the key managerial constituencies (customers, stockholders, and employees) and leadership from managers at all levels outperformed firms that did not have those cultural traits by a huge margin. Over an eleven-year period, the former increased revenues by an average of 682 percent versus 166 percent for the latter, expanded their work forces by 282 percent versus 36 percent, grew their stock prices by 901 percent versus 74 percent, and improved their net incomes by 756 percent versus 1 percent."

Consider that final finding again: The companies that paid attention equally to customers, stockholders, and employees outperformed those that didn't in growth of net income over the 11-year period by a factor of 756. Paying attention to more than just returning profits to stockholders can have a huge payoff.

Heskett and Kotter's research presented in this book is important reading for anyone tracking company performance in relation to its culture.

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Commentaires client les plus récents

4.0étoiles sur 5 Intellectual, Informative Book on Corporate Culture
This book, though it reads like a textbook or reference, provides good information about this topic and once getting past the writing style, is one that businesspeople could learn... Lisez davantage
Publié le Aoû 3 2000

5.0étoiles sur 5 Academic, but practical, must-read book
Most popular and influential books on business management present the highly personal observations, interpretations, opinions, and conclusions of the author. Lisez davantage
Publié le Avril 17 2000 par Duane Schermerhorn

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