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How to Deal with Emotionally Explosive People
 
 
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How to Deal with Emotionally Explosive People (Paperback)

de Albert J. Bernstein (Author) "WHAT DO YOU FEEL when someone explodes into emotion? ..." En savoir plus
5.0étoiles sur 5  Voir tous les commentaires (3 évaluations de client)

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In his international bestseller, Dinosaur Brains, psychologist Albert J. Bernstein told readers how to deal with difficult people at work. Now, in a groundbreaking new book, Bernstein tackles a more serious problem that profoundly affects the lives of millions of people: walking time bombs.

How do you help a friend who explodes into panic attacks?

What do you say when a depressed family member bursts into tears?

How do you protect yourself when a stranger blows up in your face?

Too often, our choices make matters worse. But it isn't our fault. All that we feel, and much of what we hear directs us to defend the fearful, comfort the sad, and talk sense to the angry, regardless of the utter futility of these well-meaning actions.

Moment to moment, people with mental disorders stand at the crossroads between getting better and getting worse. For disorders to heal, medicine, psychotherapy, the encouragement of friends, and the kindness of strangers must all point explosive people toward a single direction.

  • People with anxiety disorders must turn and face their fear rather than running away
  • Depressed people cannot wait to feel better to do the things that will make them feel better
  • Angry people have to recognize that anger is something they do, not a reaction to what is done to them

Reaching these goals sometimes requires stunning feats of mind over matter. In How to Deal with Emotionally Explosive People, Dr. Bernstein demonstrates, step by step, how to do them.



Book Info

A valuable source of insight and guidance on how to deal effectively with the 'walking time bombs' in our midst. Provides proven strategies and an array of tools for effectively defusing and managing walking time bombs at home, in the workplace, and in public places. Softcover.
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How to Deal with Emotionally Explosive People 5.0étoiles sur 5 (3)
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5.0étoiles sur 5 A guarantee for better emotional well-being, Mars 15 2003
Par Kate K. (Milwaukie, Oregon USA) - Voir tous mes commentaires
Dr. Bernstein extends yet another strong and helpful hand in his most recent self-help book, "How to Deal with Emotionally Explosive People." This book helps me understand how to diffuse the emotional dynamite when dealing with over-reactive friends, depressed family members and grouchy co-workers. Each chapter reads true to life stories while the writer generously provides us with a solid ground of knowledge. It convinced me that, even in the most perplexing emotionally charged situations, I can be part of the solution instead of the problem. This is a book about building ones own emotional resilience. The real risk in using this book as prescribed is discovering what lies on the other side of our destructive patterns in human interactions and thought.
Kate K.,Business Owner, ECE Consultant
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5.0étoiles sur 5 Even veteran managers can learn from this, Fév 24 2003
I've seen most of Dr. Bernstein's books since the Dinosaur Brain.
What distinguishes this one most is that it is so lucid. Even when he dives into the clinical under-pinnings of a garden variety temper tantrum at the office, he never seems lofty, merely credible. He shows us the root causes without asking us to become the company shrink.
Being clear in communication is fundamental to good management, so it's refreshing to find a book that models it. The advice is direct, unpretentious, sensible, layered with compassionate understanding. Dr. Bernstein understands that we have to get back to work, but invites us to handle the contretemps of colleagues with intelligent empathy.
Someone who has worked in management 20-30 years, will nod in recognition at the discussions of difficult employees. If your role involves helping others deal with those individuals calmly, this is the book for you.
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5.0étoiles sur 5 as essential as a kleenex when you have a bad cold, Fév 20 2003
Par mindy ranik (portland, oregon) - Voir tous mes commentaires
This book provides steak and potatoes advice in a genre so often filled with alfalfa sprouts. In my job as a manager just this morning I had to deal with an angry customer and then a sobbing employee and I was able to handle both these situations effectively. In one case the situation was a mirror image of an example in the book and though the advice was not what my inclination might have been I took a chance and handled the situation as suggested with stunning results. I am impressed.
The writing style was easy to read, and I swear, the people Dr. Bernstein is writing about are my friends, coworkers and neighbors. I feel armed with practical advice for dealing with situations which, in the past,left me wondering what to do or berating myself after the fact for making this worse.
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