Lost Knowledge: Confronting the Threat of an Aging Workforce (Hardcover)

by David W. DeLong (Author) "On July 20, 1969, astronaut Neil Armstrong stepped onto the moon and uttered the immortal phrase "That's one small step for a man, one giant..." (more)

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Product Details

Hardcover: 272 pages
Publisher: Oxford University Press (Aug 26 2004)
Language: English
ISBN-10: 0195170970
ISBN-13: 978-0195170979
Product Dimensions: 23.4 x 15.7 x 2.3 cm
Shipping Weight: 499 g
Average Customer Review: No customer reviews yet. Be the first.

Amazon.ca Sales Rank: #54,136 in Books (See Bestsellers in Books)

Popular in these categories:

#14 in	Books > Business & Investing > Organizational Behavior > Organizational Learning
#38 in	Books > Professional & Technical > Business Management > Management & Leadership > Industrial
#38 in	Books > Business & Investing > Management & Leadership > Industrial

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Product Description

Review

... the book is thought provoking and acknowledges the readers expectation of fact-based strategies to create solutions... Lost Knowledge is readable and is written in a reflective style with a scholarly tone. People Management d

Review

"David DeLong offers advice and perspective that managers in different settings can use to prepare for expected turnover and attrition of mid-career employees."--HBS Working Knowledge

"Raises the intriguing question: Are companies ready to deal with the loss of intellectual capital that comes from workers' retirement?"--The New York Times

"An important timely book..."--Library Journal

"Whether it's a veteran marketing manager at General Mills or an international tax accountant at Dupont, specialized knowledge in the heads of departing employees can cost companies millions to replace -- if it can be done at all. For the serious student of "knowledge retention," DeLong's book is an excellent primer. "--Minneapolis Star Tribune

'Lost Knowledge is readable and is written in a reflective style with a scholarly tone[I]t will help leaders to begin to address the process of developing knowledge retention strategies."--People Management

"...when an employee walks out the door, they are taking with them new types of knowledge that didn't exist a generation agoDeLong's book offers some detailed blueprints for addressing the problem-from making sure your electronic files are not lost on a hard drive to creating programs to keep the retirees connected to the organizationIt's a fascinating read."--The Concord Journal

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Inside This Book (Learn More)

First Sentence
On July 20, 1969, astronaut Neil Armstrong stepped onto the moon and uttered the immortal phrase "That's one small step for a man, one giant leap for mankind." Read the first page

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Front Cover | Copyright | Table of Contents | Excerpt | Index