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People Styles At Work: Making Bad Relationships Good and Good Relationships Better (Paperback)

by Robert Bolton (Author) "As long as you live, you'll have at least some unwelcome and unproductive friction with others ..." (more)

4.7 out of 5 stars See all reviews (6 customer reviews)

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Product Details

Paperback: 208 pages
Publisher: AMACOM (April 1 1996)
Language: English
ISBN-10: 0814477232
ISBN-13: 978-0814477236
Product Dimensions: 22.6 x 15 x 1.3 cm
Shipping Weight: 318 g

Average Customer Review: 4.7 out of 5 stars See all reviews (6 customer reviews)

Amazon.ca Sales Rank: #115,728 in Books (See Bestsellers in Books)
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#48 in Books > Health, Mind & Body > Psychology & Counseling > Occupational & Organizational

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Product Description

Review

"We love it! Extremely well done and as useful as they get." --" Soundview Executive Book Summaries"

Product Description

This text asserts that it is possible to overcome personality conflicts by understanding other people's differences instead of merely reacting to them emotionally. It presents a behavioural science model for understanding four different "people styles", and explains how readers can: identify their own style and how they appear to others; relate effectively - no matter how others react to them; create common ground with different people while retaining their own individuality; and evaluate other people's "people styles" and discover how to "flex" their style to match.

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Inside This Book (Learn More)

First Sentence
As long as you live, you'll have at least some unwelcome and unproductive friction with others. Read the first page

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Customer Reviews

6 Reviews

5 star:		(4)
4 star:		(2)
3 star:		(0)
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Average Customer Review

4.7 out of 5 stars (6 customer reviews)

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5.0 out of 5 stars Could save your sanity, and maybe your job!, Nov 12 2003

By A Customer

Highly recommended. Several years ago, I had a clash of personal styles between my boss and me. I thought she talked like a kindergarten teacher, and she felt that I came on like a steamroller. She was familiar with the methods discussed in this book, although she learned them during a seminar at a former employer. This book helped turn a bad working relationship into an excellent working relationship, and may have saved my job. I learned to "flex" to my boss's style (and to her credit, she flexed somewhat to mine). I reread the book from time to time and try to practice what I've learned. I highly recommend the book to anyone who is running into "people problems" on the job or elsewhere.

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5.0 out of 5 stars A method that really makes a difference in the workplace!, Jan 15 2003

By	FX "effixe" (New York) - See all my reviews

One the best book and method on the subject I have read so far, and I have read quite a few. There are 4 main Communication Styles, and the best thing is that only observable behaviors are used to categorize people in one style or another. No messing around with people's phsyche, and finally a very simple method to effectively relate to other people in the workplace.

I am using Communication Styles with all my direct reports, during meetings, etc. It allows me to convey clearly my messages, and at the same time overcome communication styles differences. This simple method does makes a difference in my daily work not only as a manager but also in communicating with my peers.

This book is a must have in your management library at home.

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5.0 out of 5 stars The Best Book I have ever read about Social Styles, Oct 22 2002

By	Jamal M. Osilan "Books Astrologer" (Dhahran, 31942 Saudi Arabia) - See all my reviews (REAL NAME)

Recently, I became a certified trainer for Social Styles. I have red this book and others and became very knowledgeable about the subject. Also, I have attended several training workshops about the social styles.

I found this book an extremely excellent, well written and well presented. Robert Bolton has presented the concept of social styles based on the observable behavior that we can see others exhibit. These behaviors are the body language, voice tonality and words chosen. After 30 years of writing and training others on Socials Styles, Bolton was able to answer the reader questions along the way by his style of pre-anticipating what might be asked.

I believe the most important contribution that Mr. Bolton introduced is the "How to Flex" to others. "Flex" Concept is the major contribution, in my opinion, to this field. He modified the "Versatility" concept to more detailed and comprehensive approach. Versatility concept was introduced by David W. Merrill, in his book "Personality Styles and Effective Performance". "Flex" concept gives detailed Step by Stop approach to each Social Style of how to deal with the other style. I like the concept of "Rapport" that each style should establish with the other style. "Rapport" concept was not introduced by Dr. Merrill and it is totally a new contribution by Mr. Bolton.

The only difficulty I see that might face the reader is the comprehensive style used by Mr. Bolton that makes the book tending to be more of a Behavioral Research. Also, big amount of introductory material might make the reader loosing interest to complete the book.

I really advocate the interested one about Social Styles to read this great book!!!.

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Most recent customer reviews

5.0 out of 5 stars Incredibly Useful Little Book
This book provides vital information for my day-to-day work and does indeed improve relationships greatly. Read more

Published on Jun 4 2002 by Jamie Nettles

4.0 out of 5 stars Surprisingly Helpful!
I was forced to read this book for my graduate studies and I found it surprisingly helpful. By filling out a basic personality inventory, this book will tell you what... Read more

Published on Jan 9 2002 by Caroline R. Cotton

4.0 out of 5 stars A good "reference" book
This is a "reference" type of book. Will be very useful if it is available when you need it. Read more

Published on Feb 4 2000