Product Description
ISO 9001 is known throughout the world as the gold standard for quality management and process improvement, but lately quality assurance professionals are discovering the power of CMMISM ? the latest process improvement model from the Software Engineering Institute. This book explores how your organization can use these two frameworks in tandem to improve process quality by quantum leaps.
Book Info
Text shows how to streamline an organization's process improvement program. Covers saving resources and improving quality while moving the organization towards ISO 9001:2000 and CMMI compliance certification. For managers, evaluators, and students of process improvement. Includes index, references, tables, and chapter summaries.