FishUSA

About FishUSA

FishUSA, Inc. (FishUSA) owns and operates the FishUSA.com online tackle shop, as well as two fishing-related free regional web sites, FishErie.com and FishSalmonRiver.com. FishUSA is headquartered in Erie, Pennsylvania on the shores of Lake Erie, which is known for its walleye and smallmouth bass fishing. Erie is also home to historic Presque Isle Bay and its beautiful sandy beaches. We are in the heart of "Steelhead Alley" and a short distance from numerous inland lakes and world-class limestone trout streams.

With roots in the internet business dating back to 1994, the principals of FishUSA have more than a decade of experience in internet-based operations. This background has allowed us to operate on our own servers and develop our own customized programming which, in turn, gives us the ability to quickly respond to a changing marketplace and rapidly-developing technology.

FishUSA's two regional fishing sites are FishErie.com and FishSalmonRiver.com. The FishErie.com web site was created in 1997 and was brought into FishUSA at its inception. The FishErie.com site is the premier fishing-related web site about fishing in northwestern Pennsylvania and the surrounding region. In 2000 we launched a companion site, FishSalmonRiver.com, which provides information about fishing in the Eastern Lake Ontario and Salmon River region of New York state. Both of our regional fishing sites provide extensive information for anglers, including maps, fishing reports and charter and guide listings, all at no charge to the public or to those listed on the sites. These sites have developed their own online communities of users and their format has been copied by numerous other sites.

The FishUSA.com tackle shop was founded in 2000 as the classic home based business operating out of the garage of one of the owners. Unlike most internet-based e-tailers, we have always stocked nearly all of the products we sell. As we grew, we have moved twice and in January 2004 we relocated to our current warehouse and showroom facility in the redeveloped "Industrial Corridor" of downtown Erie. Our expanded showroom is available to view or purchase the quality products we offer, or to talk with our knowledgeable staff. We are a pro shop for top-quality brands, including G. Loomis, St. Croix, Cortland, Redington, Lamiglas and Pflueger. We offer products for a wide range of fishing, from downriggers for offshore trolling to tip-ups for ice fishing, and from deer hair for fly tying to surf-fishing rods and reels. We are constantly adding to our inventory to bring you the best selection of both proven products and cutting-edge innovations.

FishUSA's online tackle shop was born with the philosophy that even internet-based companies must follow traditional business principals. We are focused solely on fishing and strive to be the best online tackle shop. Our guiding principal is and always has been that customer service and satisfaction are paramount. To fulfill that objective, FishUSA strives to provide quality products, the best sustainable prices, fast delivery, fair shipping charges, product support by knowledgeable staff and responsiveness to the needs of our customers.

We look forward to the opportunity to earn your business and show you why FishUSA is America's Tackle Shop!

FishUSA Shipping Rates

FishUSA Shipping Rates

FishUSA employs a three-tiered flat-rate standard shipping charge on all orders shipped to Canada.  See our shipping rates for details.

The following is an exception to our flat-rate domestic shipping charge. Certain products shipped to remote areas will be charged our actual shipping cost, rather than our standard flat-rate shipping charge. FishUSA reserves the right to ask to for additional funds to cover the cost of shipping.  We will never charge you more without your permission.

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FishUSA Shipping Policies

FishUSA.com Shipping Policies

We ship by UPS Standard or USPS Priority International. Certain low value items may be sent via USPS uninsured mail.  We will replace any uninsured order that is lost or missing.  Please contact FishUSA for details.

If we are able to partial ship an incomplete order, we will hold the items until your order is complete and ship it together.

Damaged or Lost Items

If you receive a package that is visibly damaged, please note the damage on the carrier's freight bill or receipt. Be sure to obtain a copy. Once received, keep the original package, all packing materials and parts intact. Please contact our Customer Service Department at 800.922.1219 within ten calendar days after receiving a damaged shipment, or as soon as you determine that a shipment is lost.

Privacy & Security

Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.ca, you are accepting the practices described in Amazon.ca's Privacy Notice.

In addition, we want you to be aware that Amazon.ca will provide FishUSA with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to FishUSA's Privacy Policy.

FishUSA's Privacy Policy

Use of Information
Any personal information you provide to us when ordering any products from our online store is maintained and accessible only by FishUSA.com unless specifically stated otherwise. Our primary goals in requesting registration information when you make a purchase in our store are to assure that we deliver the product to you, so that we can reach you if there is a question about your order, and to maintain a record of the transaction for customer service and tax reporting purposes.

Children's Privacy
We are concerned about the safety of children when they use the Internet.  Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request Personally Identifiable Information from anyone under the age of 18 without requesting verifiable parental consent.

See Amazon.ca's Privacy Notice

Returns and Refunds

Please refer to the Amazon.ca Product Return Policy. Please contact FishUSA to request a refund or get information about any additional policies that may apply:

Contact this seller Phone: 1-800-922-1219

For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

Gift Messages

Gift messages are free. You can add a gift message with your order.  We'll include your message on the packing slip.

Gift Wrapping