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4.5 stars over the past 12 months
4.5 stars over the past 12 months (1,467 ratings)

The Digital Vault

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    About The Digital Vault

    The Digital Vault has been selling board and video games, movies, music, electronics, action figures and collectibles on Amazon.ca for over three years. We value your business and offer all of our customers a service guarantee:

    1. You will never pay duties, brokerage or import fees. American merchants leave you to pay duties and taxes; we are 100% Canadian so you'll never have to worry about extra costs.

    2. Fast shipping on every order. Most orders are shipped same or next day. We also offer express shipping solutions.

    3. Professional, efficient communication. We'll never give you the runaround and we'll always write back the same day. You can reach us at service@thedigitalvault.ca.

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    The Digital Vault Shipping Rates

    The Digital Vault values your comments.

    Listed below are shipping details for The Digital Vault, including the geographies shipped to, the service levels offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    Domestic CanadaETA2 - 10 days1 - 3 days
     per ItemCDN$ 0.00CDN$ 4.99
     per Weight (kgs)CDN$ 0.00CDN$ 0.00
     per ShipmentCDN$ 0.00CDN$ 29.99
    North America and ProtectoratesETA8 - 16 days---
     per ItemCDN$ 5.99---
     per Weight (kgs)CDN$ 0.00---
     per ShipmentCDN$ 11.99---
    Western EuropeETA56 - 84 days---
     per ItemCDN$ 3.99---
     per Weight (kgs)CDN$ 0.00---
     per ShipmentCDN$ 15.99---
    Japan and South East AsiaETA56 - 84 days---
     per ItemCDN$ 3.99---
     per Weight (kgs)CDN$ 0.00---
     per ShipmentCDN$ 15.99---
    Rest of WorldETA63 - 84 days---
     per ItemCDN$ 3.99---
     per Weight (kgs)CDN$ 0.00---
     per ShipmentCDN$ 15.99---


    * Shipping Rates for Books, Music, Video and DVD
    Domestic
    4 - 14 days
    Priority Domestic
    1 - 3 days
    United States
    7 - 12 days
    Other International
    42 - 56 days
    Books CDN$ 6.49 CDN$ 12.98 CDN$ 7.99 CDN$ 14.98
    CDs, Cassettes, Vinyl CDN$ 3.49 CDN$ 12.48 CDN$ 7.49 CDN$ 7.99
    VHS Videotapes CDN$ 6.49 CDN$ 12.98 CDN$ 7.99 CDN$ 14.98
    DVDs CDN$ 3.49 CDN$ 12.48 CDN$ 7.49 CDN$ 7.99



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.ca.

    Region Key
    Domestic Canada Canada
    North America and Protectorates United States and US Protectorates including American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    Western Europe Andorra, Austria, Belgium, Denmark, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Holy See, Iceland, Ireland, Italy, Jan Mayen Island, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Portugal, San Marino, Spain, Sweden, Switzerland, Svalbard, United Kingdom
    Japan and South East Asia Brunei Darussalam, Hong Kong, Japan, Macau, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand
    Rest of World Other countries excluding Somalia and Syria

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    The Digital Vault Shipping Policies

    The Digital Vault values your business.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.ca, you are accepting the practices described in Amazon.ca's Privacy Notice.

    In addition, we want you to be aware that Amazon.ca will provide The Digital Vault with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to The Digital Vault's Privacy Policy.

    The Digital Vault's Privacy Policy

    The Digital Vault will never share or sell your personal information. Your personal information is only used to ship your order and to contact you if anything goes wrong.

    See Amazon.ca's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.ca Product Return Policy. Please contact The Digital Vault to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazons Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

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    Gift Messages

    Gift Wrapping

    Please choose the kind of wrap you'd like us to use.

  • Top of Page The Service Guarantee

    The Digital Vault has been selling board and video games, movies, music, electronics, action figures and collectibles on Amazon.ca for over three years. We value your business and offer all of our customers a service guarantee:

    1. You will never pay duties, brokerage or import fees. American merchants leave you to pay duties and taxes; we are 100% Canadian so you'll never have to worry about extra costs.

    2. Fast shipping on every order. Most orders are shipped same or next day. We also offer express shipping solutions.

    3. Professional, efficient communication. We'll never give you the runaround and we'll always write back the same day. You can reach us at service@thedigitalvault.ca.