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4.3 stars over the past 12 months
4.3 stars over the past 12 months (112 ratings)

Frequently Asked Questions

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Office Maverick

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    About Office Maverick

    ATTENTION:  Important Notice  -   All our prices no longer include sales taxes. Sales taxes are now being collected at the invoice level.

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    Office Maverick Shipping Rates

    Shipping Rates to be announced by item posted.
    Listed below are shipping details for Office Maverick, including the geographies shipped to, the service levels offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    Domestic CanadaETA2 - 10 days1 - 3 days
     per ItemCDN$ 7.00CDN$ 9.00
     per Weight (kgs)CDN$ 0.00CDN$ 0.00
     per ShipmentCDN$ 7.99CDN$ 15.99


    * Shipping Rates for Books, Music, Video and DVD
    Domestic
    4 - 14 days
    Priority Domestic
    1 - 3 days
    United States
    7 - 12 days
    Other International
    42 - 56 days
    Books CDN$ 6.49 CDN$ 12.98 CDN$ 7.99 CDN$ 14.98
    CDs, Cassettes, Vinyl CDN$ 3.49 CDN$ 12.48 CDN$ 7.49 CDN$ 7.99
    VHS Videotapes CDN$ 6.49 CDN$ 12.98 CDN$ 7.99 CDN$ 14.98
    DVDs CDN$ 3.49 CDN$ 12.48 CDN$ 7.49 CDN$ 7.99



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.ca.

    Region Key
    Domestic Canada Canada
    North America and Protectorates United States and US Protectorates including American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    Western Europe Andorra, Austria, Belgium, Denmark, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Holy See, Iceland, Ireland, Italy, Jan Mayen Island, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Portugal, San Marino, Spain, Sweden, Switzerland, Svalbard, United Kingdom
    Japan and South East Asia Brunei Darussalam, Hong Kong, Japan, Macau, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand
    Rest of World Other countries excluding Somalia and Syria

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    Office Maverick Shipping Policies

    All shipping charges are to be paid by the customer for all orders or returned items or defective products. Any exceptions where the weight of the order is beyond the normal standards imposed by the courier companies, bulk freight transport charges will be quoted to the customer for each order. Furniture orders will need to be shipped by truck and quoted for transport rates, unless the item is small enough to be shipped by courier. We ship same day for in stock items when orders are confirmed by 3 PM. We ship using UPS, Purolator, Federal Express, Fedex Ground depending on the area and item. We reserve the right not to ship to remote rural areas of Canada such as the Territories, Nunavut, PEI and parts of Newfoundland due the cost of shipping and courier restrictions.  Unfortunately at this present time the couriers do not ship to PO boxes. 


    Shipping charges are non refundable and restocking charges are applicable to orders returned after properly being shipped and not picked up at courier depots or if no redelivery arrangements are made with the courier companies. Customers are automatically sent tracking info by email by Amazon and tracking information for each order is also saved in your Amazon account. The customer is responsible for looking out for their parcels once this order tracking email is sent, to contact the courier companies if the parcels are undeliverable or late. 
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.ca, you are accepting the practices described in Amazon.ca's Privacy Notice.

    In addition, we want you to be aware that Amazon.ca will provide Office Maverick with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Office Maverick's Privacy Policy.

    Office Maverick's Privacy Policy

    All information gathered on this web site, is kept confidential.

    See Amazon.ca's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.ca Product Return Policy. Please contact Office Maverick to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazons Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page Returns Instructions

    To return defective goods you need to advise us of a defective product by email, for some  items we will require a serial number. We will issue a RA (Return Authorization) number. We will also send you a specific return to address information. On the returns package you need to clearly indicate the RA number and the From to address and Return to address the identical way it was sent to you in the RA approval email. RA numbers have a time limit, failing to respect this time return limit, forfeits your right to be able to return the item. Failing to follow these instruction will be cause for the returned item to be refused. Not having the RA number clearly indicated on the outside of the package - will also be cause for the refusal of the parcel - no credits will be given for returns of shipping charges. Most products,(with the exception of pens, batteries,light bulbs, toner cartridges, ink cartridges or any other printer, copier, fax or multifunction machines and imaging supplies) can be returned within 10 business days from the date on the invoice. All items being returned must be unused and in their original packaging. We now require separate electronic photos of the items and packaging. All returns must be approved by our returns department and assigned a return authorization number. All products being returned are shipped at the customers expense. All defective items returned will be fully credited less all original shipping fees incurred on the original purchase invoice, once it is confirmed that all damages are from a manufacturers defect. Any returns sent back to Office Maverick that do not follow the above criteria will be refused and sent back.