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4.3 stars over the past 12 months
4.3 stars over the past 12 months (92 ratings)

Frequently Asked Questions

About your order and missed courier deliveries:

Once your order ships there is a email sent from Amazon to you directly with tracking information for your order and there is also record of your order and tracking info for it in your Amazon account. It is the  RESPONSIBILITY OF THE BUYER to track their own orders. Tracking means once you get your shipment confirmation email from Amazon- you go to couriers web site - by doing a search on the net- enter the tracking number and look at the expected ship date. If you are not home and the courier has passed, you can contact them by phone, you may be able to make new shipping arrangements or you can go to their local depot for parcel pickup.

Missing your delivery, not tracking your order, not contacting the courier in due time and not picking up your parcel at the depot in the allowed period - makes you eligible for restocking charges of up to 50% and as per our policies shipping charges are non refundable.

Why we do this:
 
Its because courier companies do not give refunds after doing their job. The some of the shipping charges are subsidized in the price of the item, there is a cost from packaging, there is time spent in order preparation and Amazon keeps their fees when we issue a refund. Suppliers do charge us restocking fees. We take full responsibility when we make an error. We expect for you to do the same when you make an error.

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A propos de votre commande et les livraisons de courrier manqués:

Une fois que votre commande est expédiée il ya un email envoyé à vous d'Amazon directement avec les informations de suivi de votre commande et il est anche enregistrement de votre commande et le suivi des informations pour elle dans votre compte Amazon. C'est la responsabilité de l'acheteur de faire leur propre suivi pour leur commandes. Comment faire un suivi de commande, vous obtenez votre confirmation d'envoi e-mail à partir Amazon- vous allez vers le site web courriers - en faisant une recherche sur le net entrer le numéro de suivi et de regarder la date de livraison prévue. Si vous n'êtes pas chez vous et le courrier est passé, vous pouvez les contacter par téléphone, vous pourriez être en mesure de faire de nouveaux arrangements d'expédition ou vous pouvez aller à leur dépôt local des colis ramassage.

Manquant votre livraison:

 De ne pas avoir fait un suivi de votre commande, de ne pas communiquer avec le courrier immédiatement après une tentative de livraison et ne pas ramasser votre colis au dépôt dans le délai imparti - vous rend admissible pour des charges de réapprovisionnement jusqu'à 50%, selon nos politiques les frais d'expédition ne sont pas remboursable.

Pourquoi faisons-nous ceci:
 
Ses entreprises de messagerie ne donnent pas de remboursement après avoir fait leur travail. La partie des frais de transport sont subventionnés dans le prix de l'article, il ya un coût de l'emballage, il est temps consacré à la préparation de commande et Amazon garde leurs commissions lorsque nous émettons un remboursement. Nos fournisseurs nous des charges de réapprovisionnement . Nous prenons l'entière responsabilité d'un quand nous faisons une erreur. Nous attendons pour vous de faire de même un lorsque vous faites une erreur.

Office Maverick

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    About Office Maverick

    ATTENTION:  Important Notice  -   All our prices no longer include sales taxes. Sales taxes are now being collected at the invoice level.

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    Office Maverick Shipping Rates

    Shipping Rates to be announced by item posted.
    Listed below are shipping details for Office Maverick, including the geographies shipped to, the service levels offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    Domestic CanadaETA2 - 10 days1 - 3 days
     per ItemCDN$ 7.00CDN$ 9.00
     per Weight (kgs)CDN$ 0.00CDN$ 0.00
     per ShipmentCDN$ 7.99CDN$ 15.99


    * Shipping Rates for Books, Music, Video and DVD
    Domestic
    4 - 14 days
    Priority Domestic
    1 - 3 days
    United States
    7 - 12 days
    Other International
    42 - 56 days
    Books CDN$ 6.49 CDN$ 12.98 CDN$ 7.99 CDN$ 14.98
    CDs, Cassettes, Vinyl CDN$ 3.49 CDN$ 12.48 CDN$ 7.49 CDN$ 7.99
    VHS Videotapes CDN$ 6.49 CDN$ 12.98 CDN$ 7.99 CDN$ 14.98
    DVDs CDN$ 3.49 CDN$ 12.48 CDN$ 7.49 CDN$ 7.99



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.ca.

    Region Key
    Domestic Canada Canada
    North America and Protectorates United States and US Protectorates including American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    Western Europe Andorra, Austria, Belgium, Denmark, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Holy See, Iceland, Ireland, Italy, Jan Mayen Island, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Portugal, San Marino, Spain, Sweden, Switzerland, Svalbard, United Kingdom
    Japan and South East Asia Brunei Darussalam, Hong Kong, Japan, Macau, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand
    Rest of World Other countries excluding Somalia and Syria

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    Office Maverick Shipping Policies

    All shipping charges are to be paid by the customer for all orders or returned items or defective products. Any exceptions where the weight of the order is beyond the normal standards imposed by the courier companies, bulk freight transport charges will be quoted to the customer for each order. Furniture orders will need to be shipped by truck and quoted for transport rates, unless the item is small enough to be shipped by courier. We ship same day for in stock items when orders are confirmed by 3 PM. We ship using UPS, Purolator, Federal Express, Fedex Ground depending on the area and item. We reserve the right not to ship to remote rural areas of Canada such as the Territories, Nunavut, PEI and parts of Newfoundland due the cost of shipping and courier restrictions.  Unfortunately at this present time the couriers do not ship to PO boxes. 


    Shipping charges are non refundable and restocking charges are applicable to orders returned after properly being shipped and not picked up at courier depots or if no redelivery arrangements are made with the courier companies. Customers are automatically sent tracking info by email by Amazon and tracking information for each order is also saved in your Amazon account. The customer is responsible for looking out for their parcels once this order tracking email is sent, to contact the courier companies if the parcels are undeliverable or late. 
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.ca, you are accepting the practices described in Amazon.ca's Privacy Notice.

    In addition, we want you to be aware that Amazon.ca will provide Office Maverick with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Office Maverick's Privacy Policy.

    Office Maverick's Privacy Policy

    All information gathered on this web site, is kept confidential.

    See Amazon.ca's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.ca Product Return Policy. Please contact Office Maverick to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazons Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page Returns Instructions

    To return defective goods you need to advise us of a defective product by email, for some  items we will require a serial number. We will issue a RA (Return Authorization) number. We will also send you a specific return to address information. On the returns package you need to clearly indicate the RA number and the From to address and Return to address the identical way it was sent to you in the RA approval email. RA numbers have a time limit, failing to respect this time return limit, forfeits your right to be able to return the item. Failing to follow these instruction will be cause for the returned item to be refused. Not having the RA number clearly indicated on the outside of the package - will also be cause for the refusal of the parcel - no credits will be given for returns of shipping charges. Most products,(with the exception of pens, batteries,light bulbs, toner cartridges, ink cartridges or any other printer, copier, fax or multifunction machines and imaging supplies) can be returned within 10 business days from the date on the invoice. All items being returned must be unused and in their original packaging. We now require separate electronic photos of the items and packaging. All returns must be approved by our returns department and assigned a return authorization number. All products being returned are shipped at the customers expense. All defective items returned will be fully credited less all original shipping fees incurred on the original purchase invoice, once it is confirmed that all damages are from a manufacturers defect. Any returns sent back to Office Maverick that do not follow the above criteria will be refused and sent back.