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4.5 stars during time selling on Amazon.
4.5 stars during time selling on Amazon. (193 ratings)

Frequently Asked Questions

Where are the items shipped from?

Well, most of them are shipped from HongKong to Canada, but the items of which the thickness is less than 2cm will be shipped from Canada warehouse directly.

MichelleCity

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    About MichelleCity

    Dear customers,

             This is Jerry who's in charge of the customer service of the seller account "Michelle City". Welcome to buy and share your opinions. We'll be glad to see your idea. What works best for you will also work for me. I hereby promise to offer the best service. Please feel free to contact us if you have any questions.

    Note: 1. Standard shipping: 15-28 business days; 2. Expedited shipping: 5-7 business days; 3. Items (less than 20$) will not be provided with tracking number.

    Most sincerely,

    Jerry

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    MichelleCity Shipping Rates


    Listed below are shipping details for MichelleCity, including the geographies shipped to, the service levels offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    Domestic CanadaETA17 - 28 days1 - 3 days
     per ItemCDN$ 0.00CDN$ 9.99
     per Weight (kgs)CDN$ 0.00CDN$ 0.00
     per ShipmentCDN$ 0.00CDN$ 18.99
    North America and ProtectoratesETA8 - 16 days4 - 7 days
     per ItemCDN$ 2.99CDN$ 9.99
     per Weight (kgs)CDN$ 0.00CDN$ 0.00
     per ShipmentCDN$ 2.99CDN$ 18.99
    Western EuropeETA56 - 84 days14 - 28 days
     per ItemCDN$ 2.99CDN$ 9.99
     per Weight (kgs)CDN$ 0.00CDN$ 0.00
     per ShipmentCDN$ 2.99CDN$ 18.99
    Japan and South East AsiaETA56 - 84 days14 - 28 days
     per ItemCDN$ 2.99CDN$ 9.99
     per Weight (kgs)CDN$ 0.00CDN$ 0.00
     per ShipmentCDN$ 2.99CDN$ 18.99
    Rest of WorldETA63 - 84 days21 - 28 days
     per ItemCDN$ 2.99CDN$ 10.99
     per Weight (kgs)CDN$ 0.00CDN$ 0.00
     per ShipmentCDN$ 2.99CDN$ 18.99


    * Shipping Rates for Books, Music, Video and DVD
    Domestic
    17 - 28 days
    Priority Domestic
    1 - 3 days
    United States
    7 - 12 days
    Other International
    42 - 56 days
    Books CDN$ 6.49 CDN$ 12.98 CDN$ 7.99 CDN$ 14.98
    CDs, Cassettes, Vinyl CDN$ 3.49 CDN$ 12.48 CDN$ 7.49 CDN$ 7.99
    VHS Videotapes CDN$ 6.49 CDN$ 12.98 CDN$ 7.99 CDN$ 14.98
    DVDs CDN$ 3.49 CDN$ 12.48 CDN$ 7.49 CDN$ 7.99



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.ca.

    Region Key
    Domestic Canada Canada
    North America and Protectorates United States and US Protectorates including American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    Western Europe Andorra, Austria, Belgium, Denmark, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Holy See, Iceland, Ireland, Italy, Jan Mayen Island, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Portugal, San Marino, Spain, Sweden, Switzerland, Svalbard, United Kingdom
    Japan and South East Asia Brunei Darussalam, Hong Kong, Japan, Macau, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand
    Rest of World Other countries excluding Somalia and Syria

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    MichelleCity Shipping Policies

    1. Normally it takes 15-28 business days to ship the products from here to Canada, and the carrier we use is HongKong Post; 

    2. Items of which the value is less than 20$ will be sent by regular post without tracking number; and the items of which the value is more than this amount will be sent with tracking number;

    3. Expedited shipping is available; Usually it takes 5-7 business days to arrive at your site.

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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.ca, you are accepting the practices described in Amazon.ca's Privacy Notice.

    In addition, we want you to be aware that Amazon.ca will provide MichelleCity with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to MichelleCity's Privacy Policy.

    Privacy Practices

    MichelleCity values the privacy of your personal data.

    See Amazon.ca's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.ca Product Return Policy. Please contact MichelleCity to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazons Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.