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4.5 stars over the past 12 months
4.5 stars over the past 12 months (1,135 ratings)

Frequently Asked Questions

Looking to Contact Customer Service??

Via Email: Use the Contact Us Form on Amazon

Via Phone: 888-657-8436

What to do it the item arrives Damaged?

1) Fully inspect all deliveries before signing the receipt even if you do not plan on opening the carton right away.
2) Write down any visible damage such as box crushed, torn, creased and other circumstances about the delivery.
3) If you find concealed damage, save the carton and packaging material. Call our customer service department immediately at (888)657-8436.


Do I need an RMA to return a product?

A return authorization number is required for ALL returns. A restocking fee will be applied to any order returned without an RA number.

UnbeatableSale Inc.

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    About UnbeatableSale Inc.

    Customer Service Department Hours of Operation:

    Monday-Thursday between 9-5 EST, and Friday between 9-4 EST 


    Our company, UnbeatableSale, Inc. is a privately held direct marketing retailer, and our management shares more than 30 years of experience in the direct marketing and consumer goods industries. We are a member of the Better Business Bureau.

    Our mission is "to meet consumer demand in a demanding world".

    Our vision is to engender and satisfy the loyal customer who know exactly what they want, when they want it and how they like it. Our vision includes hands-on customer service making sure each and every customer is treated royally -- completely taken care of to his or her satisfaction.

    After years of research and study, the company has developed a unique marketplace for the discriminating shopper, and is prepared to offer our customer special merchandise at the exact moment that they are most prepared to buy. This all encompassing marketplace is an incredible vehicle for satisfying a select segment of consumers who are looking for Quality and Value, and who are loyal to our brand name.

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    UnbeatableSale Inc. Shipping Rates

    We ship via UPS or truck freigh for extra heavy items. Custom ordered items and special order items may require additional processing time. We will notify you by email if there are any unexpected delays.


    Listed below are shipping details for UnbeatableSale Inc., including the geographies shipped to, the service levels offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Domestic CanadaETA7 - 11 days
     per ItemCDN$ 0.00
     per Weight (kgs)CDN$ 2.75
     per ShipmentCDN$ 11.20
    North America and ProtectoratesETA8 - 16 days
     per ItemCDN$ 0.00
     per Weight (kgs)CDN$ 2.50
     per ShipmentCDN$ 11.20


    * Shipping Rates for Books, Music, Video and DVD
    Domestic
    7 - 11 days
    Priority Domestic
    1 - 3 days
    United States
    7 - 12 days
    Other International
    42 - 56 days
    Books CDN$ 6.49 CDN$ 12.98 CDN$ 7.99 CDN$ 14.98
    CDs, Cassettes, Vinyl CDN$ 3.49 CDN$ 12.48 CDN$ 7.49 CDN$ 7.99
    VHS Videotapes CDN$ 6.49 CDN$ 12.98 CDN$ 7.99 CDN$ 14.98
    DVDs CDN$ 3.49 CDN$ 12.48 CDN$ 7.49 CDN$ 7.99



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.ca.

    Region Key
    Domestic Canada Canada
    North America and Protectorates United States and US Protectorates including American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    Western Europe Andorra, Austria, Belgium, Denmark, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Holy See, Iceland, Ireland, Italy, Jan Mayen Island, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Portugal, San Marino, Spain, Sweden, Switzerland, Svalbard, United Kingdom
    Japan and South East Asia Brunei Darussalam, Hong Kong, Japan, Macau, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand
    Rest of World Other countries excluding Somalia and Syria

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    UnbeatableSale Inc. Shipping Policies

    About Unbeatablesale Customer Service:

    Customer Service Department Hours of Operation: Monday-Thursday between 9-5 EST, and Friday between 9-4 EST

    Please note that during peak periods you may be required to leave a message. All emails and messages will be returned ASAP.

    Cancellation Policy: We do not cancel orders preship at this time. Our goal is to ship orders as soon as possible so we have set up our system to automatically process your order as fast as possible. For that reason, once an order has been submitted, it cannot be canceled. If an error is made, we need you to accept the package and request a return authorization to return the package (if our return policy below allows) for a refund. Please be sure that you want to make the purchase before submitting the order. Orders refused at delivery will be assessed all of the applicable fees including the return fee, our shipping costs and a 25% restocking fee.

    Freight & Shipping Charge Policy: All items sold by UnbeatableSale have a set shipping charge based on items weight. Most items ordered from UnbeatableSale are shipped via UPS. Extra heavy items such as furniture will be shipped via courier, or Truck Freight and may take some extra time to arrive. Please allow at least 1-2 weeks for all furniture items to ship. If you ordered two or more items, you may receive them in multiple boxes on different days, because of varying item availability and shipping locations. We do not charge you extra shipping for split shipments. Many of our items have FREE SHIPPING, but this policy applies only to items marked as free shipping, and being shipped to the continental United States.

    Return Policy

    Our return policy is one of the most highly rated today. UnbeatableSale has a money back guaranty on products returned within 30 days. In order to receive proper credit on your return, please contact us for an RA. Once you receive an RA via email all items must be returned within 30 days of receiving your order. We do not accept returns after 30 days. If the package is refused or returned without our issuing of an RA or without the RA # on it, a restocking fee will be applied. We will be unable to refund your cost of the original shipping if you decide that you do not want the order after it has already been submitted. Please note: We do not issue prepaid return labels. All returns must be in their original carton with all packing material intact. All returns must be sent freight prepaid by the customer and insured. Please Note:

    1) For all Furniture items we will replace any parts that are damaged but the item may not returned if there is buyers remorse.

    2) We will not accept returns on Sports related autographed Memorabilia and Collectables or on any custom made items such as any customized car mats or childrens furniture.

    3) We will not accept returns on any Shavers, Personal Care items, or Intimate products that have been used.

    4) We will not accept returns on any Software, Video Games, Computer Parts, or Laptop/PC's.

    5) We will not accept returns on any Costumes purchased from Aug. 1 until Oct 30. - after the date of October 30.


    Delivery and Damaged Shipments 1) Fully inspect all deliveries before signing the receipt even if you do not plan on opening the carton right away. If you do not call us within 7 days of receipt of the item to let us know about shipping damage, we will not be able to refund you. 2) Write down any visible damage such as box crushed, torn, creased and other circumstances about the delivery. 3) If you find concealed damage, save the carton and packaging material. Call or email our customer service department immediately.

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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.ca, you are accepting the practices described in Amazon.ca's Privacy Notice.

    In addition, we want you to be aware that Amazon.ca will provide UnbeatableSale Inc. with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to UnbeatableSale Inc.'s Privacy Policy.

    UnbeatableSale Inc.'s Privacy Policy

    UnbeatableSale will keep all your information completely private and will not sell your information to any third parties!

     

    See Amazon.ca's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.ca Product Return Policy. Please contact UnbeatableSale Inc. to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazons Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.