Recent Feedback:

5.0 stars over the past 12 months
5.0 stars over the past 12 months (1,647 ratings)

Frequently Asked Questions

What happens if my order doesn't arrive?

Screaming CD does offer to replace an order lost in the mail, thirty days from date of shipping. We determine that thirty days allows a reasonable amount of time for delivery (when considering factors such as the destination country, possible customs inspection, weather conditions, general delays etc), and therefore considered lost. A claim will be processed and submitted to our mail carrier for the lost shipment.

ScreamingCD

  • Top of Page

    About ScreamingCD

    ScreamingCD is committed to providing each customer with the highest standard of customer service.

  • Top of Page


    ScreamingCD Shipping Rates

    Please note that shipping rates for "BMVD" items (books, music, video, DVD) sold from Marketplace Sellers are fixed and charged on a per item basis. Unfortunately, as a Seller, Screaming CD has no control over this.

    However, if you have any questions concerning shipping rates, please send us a message. We'll be happy to answer any questions or address any concerns you may have shopping with us.

    We look forward to hearing from you!

    Listed below are shipping details for ScreamingCD, including the geographies shipped to, the service levels offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Domestic CanadaETA2 - 10 days
     per ItemCDN$ 3.49
     per Weight (kgs)CDN$ 0.00
     per ShipmentCDN$ 0.00
    North America and ProtectoratesETA8 - 16 days
     per ItemCDN$ 3.49
     per Weight (kgs)CDN$ 0.00
     per ShipmentCDN$ 7.99
    Western EuropeETA56 - 84 days
     per ItemCDN$ 3.49
     per Weight (kgs)CDN$ 0.00
     per ShipmentCDN$ 10.99
    Japan and South East AsiaETA56 - 84 days
     per ItemCDN$ 3.49
     per Weight (kgs)CDN$ 0.00
     per ShipmentCDN$ 9.99


    * Shipping Rates for Books, Music, Video and DVD
    Domestic
    4 - 14 days
    Priority Domestic
    1 - 3 days
    United States
    7 - 12 days
    Other International
    42 - 56 days
    Books CDN$ 6.49 CDN$ 12.98 CDN$ 7.99 CDN$ 14.98
    CDs, Cassettes, Vinyl CDN$ 3.49 CDN$ 12.48 CDN$ 7.49 CDN$ 7.99
    VHS Videotapes CDN$ 6.49 CDN$ 12.98 CDN$ 7.99 CDN$ 14.98
    DVDs CDN$ 3.49 CDN$ 12.48 CDN$ 7.49 CDN$ 7.99



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.ca.

    Region Key
    Domestic Canada Canada
    North America and Protectorates United States and US Protectorates including American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    Western Europe Andorra, Austria, Belgium, Denmark, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Holy See, Iceland, Ireland, Italy, Jan Mayen Island, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Portugal, San Marino, Spain, Sweden, Switzerland, Svalbard, United Kingdom
    Japan and South East Asia Brunei Darussalam, Hong Kong, Japan, Macau, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand
    Rest of World Other countries excluding Somalia and Syria

    Top of Page
    ScreamingCD Shipping Policies

    Thank you for shopping with Screaming CD!


    Screaming CD is located in, and ship from Ontario, Canada. DHL Global Mail is our mail carrier of choice to ship orders worldwide. We experience average delivery times of around ten to twenty-one working days, depending on location. However, the destination country's mail service is the one delivering your order. For example, if you reside in Canada, it would be Canada Post. The USA, it would be USPS. The United Kingdom, it would be Royal Mail. For France, La Poste. For Germany, Deutsche Post.

    Please note that importing items into your country, Buyers are considered the importer of record and Buyers must comply with all laws and regulations of the country in which you are receiving the goods. Buyers maybe subject to import duties and taxes which are levied once the package reaches your country. Please note, that most countries do have a tax-free limit allowance when it comes to importing goods.

    If you have any questions concerning anything shipping related (delivery times/delivery rates etc.), please send us a message, and we'll be happy to answer any questions or address any concerns you may have.

    We look forward to hearing from you!
    Top of Page
  • Top of Page

    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.ca, you are accepting the practices described in Amazon.ca's Privacy Notice.

    In addition, we want you to be aware that Amazon.ca will provide ScreamingCD with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to ScreamingCD's Privacy Policy.

    Privacy Practices

    ScreamingCD values the privacy of your personal data.

    See Amazon.ca's Privacy Notice

  • Top of Page

    Returns and Refunds

    Please refer to the Amazon.ca Product Return Policy. Please contact ScreamingCD to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazons Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.