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For questions regarding products, order delivery, or returns, please contact Stokes Customer Service:For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.
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About StokesABOUT USSTOKES is a private and family owned business founded in 1935. The company was named by its founder, Mr. Philip Shiveck, a watchmaker by trade; the chain's strategic growth has now surpassed 130 stores across Canada and the Middle east.
STOKES is named as a tribute to a town in Britain's honored pottery region, Stoke-On-Trent. The company is a specialty chain dedicated to kitchen, dining, home dÃ©cor and gift-giving.
Stokes has filled a need in the tabletop industry and provides innovative products at highly competitive prices, stylish and functional solutions for everyday living, entertaining and gift-giving at affordable prices.
Stokes concentrates on everyday solutions for style and functional products; a progressive attitude toward tableware, decor and kitchen.
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Shipping costs are simple. any order between $.01 - $99.99 will cost $10.00. Any order $100.00 and up will be at NO CHARGE.
Exceptions: There are remote areas in Canada that will require an additional shipping charge. If this is the case for your order you will be notified before billing takes place.Listed below are shipping details for Stokes, including the geographies shipped to, the service levels offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)Standard Domestic Canada ETA 2 - 10 days per Item CDN$ 0.00 per Weight (kgs) CDN$ 0.00 per Shipment CDN$ 10.00
* Shipping Rates for Books, Music, Video and DVDDomestic
4 - 14 daysPriority Domestic
1 - 3 daysUnited States
7 - 12 daysOther International
42 - 56 days
Books CDN$ 6.49 CDN$ 12.98 CDN$ 7.99 CDN$ 14.98 CDs, Cassettes, Vinyl CDN$ 3.49 CDN$ 12.48 CDN$ 7.49 CDN$ 7.99 VHS Videotapes CDN$ 6.49 CDN$ 12.98 CDN$ 7.99 CDN$ 14.98 DVDs CDN$ 3.49 CDN$ 12.48 CDN$ 7.49 CDN$ 7.99
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.ca.
Region Key Domestic Canada Canada North America and Protectorates United States and US Protectorates including American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) Western Europe Andorra, Austria, Belgium, Denmark, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Holy See, Iceland, Ireland, Italy, Jan Mayen Island, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Portugal, San Marino, Spain, Sweden, Switzerland, Svalbard, United Kingdom Japan and South East Asia Brunei Darussalam, Hong Kong, Japan, Macau, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand Rest of World Other countries excluding Somalia and Syria Top of Page
All orders will ship via Canada Post from our warehouse. Please allow 7-10 Business day's for delivery from the date of your order. Depending on your shipping destination you should see it sooner.
***Due to the Canada Post strike, All orders will be shipped by Purolator. All our flast rates will still apply. Your orders will still arive on time***
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.ca, you are accepting the practices described in Amazon.ca's Privacy Notice.
Stokes values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.ca Product Return Policy. Please contact Stokes to request a refund or get information about any additional policies that may apply: