9 of 13 people found the following review helpful
1.0 out of 5 stars
Garbage Don't Purchase, Dec 14 2010
I bought 3 of this exact same model from a store that thankfully had a product replacement plan for my Mother two years ago. They were purchased as Christmas presents. One was mine. I work consruction out of town so I barely used it. When I finally started to use it daily a year later the steamer wand stopped working. Cold water was coming out. I decided to return it I borrowed the one I had purchased for my Mother and within two weeks it's heating element burnt out. It couldn't even warm up the warming plate. Luckily I bought the extra insurance. After 11 phone calls all three have been replaced. I will never buy another Breville product again.