Thanks for the heads up Kessa lynn. I am on the search for a really good home shampooer and while this one sounds good I find the shipping charges you mentioned just way out of line and living in the north country it would probably be worse for me. Also I hadn't reached the point of placing an order and didn't realize this is an American company. While I'm sure it is a fine product I will continue my search and hopefully find what I need made in Canada. Eileen