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Praveen Gupta (Schaumburg, IL United States)
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Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
by Michael George
Edition: Hardcover
Price: CDN$ 25.04
48 used & new from CDN$ 7.36

5.0 out of 5 stars Innovative Approach to Lean Six Sigma in Service, Jan. 28 2004
I admire Michael George for coming up with another innovative solution by applying the Lean Six Sigma approach to Service Industry. As Lean Six Sigma has helped companies in the manufacturing industry, this book will help the Service industry.
Praveen Gupta
Author of Six Sigma Business Scorecard

Juran Institute's Six Sigma Breakthrough and Beyond: Quality Performance Breakthrough Methods
Juran Institute's Six Sigma Breakthrough and Beyond: Quality Performance Breakthrough Methods
by Joseph De Feo
Edition: Hardcover
Price: CDN$ 39.66
29 used & new from CDN$ 7.37

5.0 out of 5 stars Breakthrough among Six Sigma books!, Sept. 29 2003
Six Sigma is all about breakthrough improvement. Without a breakthrough, achieving Six Sigma performance is impossible. Juran and Juran Institute are the most experienced in achieving and managing performance improvement. The Six Sigma: Breakthrough and Beyond book is unique as it is the only book that covers all aspects of achieving dramatic improvement.
Praveen Gupta
Author of Six Sigma Business Scorecard
and Co-author of Six Sigma Deployment

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