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josh penrod (Olympia, Washington)

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Observing the User Experience: A Practitioner's Guide to User Research
Observing the User Experience: A Practitioner's Guide to User Research
by Mike Kuniavsky
Edition: Paperback
Price: CDN$ 49.28
22 used & new from CDN$ 8.40

5.0 out of 5 stars Friendly, But Comprehensive, Overview of User Research, April 3 2004
Extremely informative and a pleasure to read, I highly recommend this book.
Somehow Mike Kuniavsky has managed to capture all the useful information of an academic text on User Observation techniques without the typical dry and boring tone.
Every important observation technique is covered and covered well. I can flip the book to a chapter on a technique I have never used, read it, and feel confident that I can employ that technique.

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