This book highlights some narcissistic behaviors with examples from real life but does not give you a complete portrait of the narcissistic characteristics. I found the book too brief. For me, it was like a friend telling you about their narcissistic experiences without really knowing the topic deep enough, or without being sure...
Very interesting book as it explains the Narcisstic traits and highlights your own enabling schemas, once you face your own memories and conditioning, you will release your old memories and adapt new beliefs for yourself, you will realize that you and the N in your life share some schemas like subjugation and self esteem issues, that's one reason why you usually take the abuse and feel hurt...The book gives good techniques to use when facing the Narcisstic's abusive behavior, you mostly need to stay conscious and aware of the N's patterns and conditions (at the same time as yours) and react appropriately instead of reacting defensively (as you used to), you will be able to do that once you have developed compassion towards yourself and towards the N in your life. I get the impression that this is not an impossible mission but it may take long and hard work to get the Narcisstic to take responsibility for their actions and verbal abuse then correct them, you will get no where if you keep reacting defensively and hurt the N back, it is like hurting a child (because that is what they are inside) you need to almost learn to educate them once again using a loving and compassionate language. I am in a relationship with a N and am still in the exploration phase, I used to feel hurt and suffer so much, I am now at a phase where I feel detached from whatever the N says but it is still tough at times (when you don't expect it!), I am trying to learn to develop my communication skills, this is great effort. I find the exercise worthwhile because weither the relationship remains or not, I would have overcome my own issues and learnt how to face abusive behavior.
This book is a great lesson on how to deal with people around you, not only employees, it is applicable in all contexts, even in family and any type of relationship. The concepts make a lot of sense, after reading this book, I thought: Wow, it is so true, we should all read it! WORTH A LOT MORE THAN A FEW BUCKS.