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Getting Paid

When you list an item for the first time on, you will be required to register to receive funds through our Marketplace Payments service.

You will need to provide

After a sale occurs and you have sent Amazon confirmation that the order has been shipped, Amazon processes the payment from the buyer and credits your net proceeds from the sale to your Marketplace Payments account. Keep in mind that refunds to buyers, selling fees, and other transactions are debited against amounts credited to your account from sales.

The funds in your Marketplace Payments account will be transferred automatically every 14 days to your bank account. You may also request more frequent payments, up to once every 24 hours. Transfer of funds will initiate once Amazon concludes that it is no longer necessary to hold funds to cover chargebacks, refunds, or A-to-z Guarantee claims. For more information, see Transferring Funds to Your Bank Account.

If you're a new seller, there is an initial 14-day holding period before funds will be released from your Marketplace Payments account. This holding period is an important security requirement and you will not be able to transfer funds to your bank account during this time. Once you have received your first automatic transfer, you will be eligible to request more frequent payments from your Marketplace Payments account.

To receive funds through Marketplace Payments, you must have a Canadian or U.S. bank account. There are no exceptions to this policy.

If we determine that a seller account has been used to engage in fraud or other illegal activity, remittances and payments may be permanently withheld.

Below is the general timeline for the first disbursement for a new seller. See our New Seller Getting Paid FAQ for additional information.

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Seller Support

Please use the e-mail address associated with your Seller account.