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Entering Your Bank Account Information

Amazon settles your seller account using an Automated Clearing House (ACH) transfer. You must provide Canadian or U.S. bank account information before you can receive payments. Please contact your bank if you have any questions about this requirement.

There is a mandatory 3-day security hold before any changes to bank account information take effect. Transfers of funds cannot be initiated until after that holding period, which begins on the date you submit your bank account information in your seller account. For more information, see Fund Transfer Restrictions.

To enter your bank account information:

  1. In your seller account, click the Settings tab and select Account Info.
  2. In the Deposit Method section, click Add.
  3. Provide the information requested.
  4. Click Submit.

All future disbursements will be transferred to this new bank account.

Updating your bank account information will not affect past settlements or disbursements already being processed. If funds cannot be transferred, they will be returned to Amazon and posted to your current balance for reprocessing.

Fund Transfer Restrictions

There will be a hold on your account after any changes you make to your bank account information. This will impact your automatic and manually requested fund transfers in different ways.

  • If you are a new seller, you will have to wait at least 14 days for your first automatic disbursement before you have the option to manually request transfer of funds. How soon the option is available will depend on when you entered your bank account information.
  • For automatic transfers, as long as you do not enter new information in the 24 hours prior to the transfer of funds, it will occur as scheduled.
  • For manually requested transfers, you will have to wait 3 days after you have entered or updated bank account information for the manual fund transfer request option to become available in your account.

For more information on fund transfers, see Transfers to Your Bank Account.

Seller Support

Please use the e-mail address associated with your Amazon.ca Seller account.