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Holiday Ordering Deadlines and Returns Policy

Want to make sure your gifts get where they need to go in time for the holidays? Consult the chart below for the appropriate "order by" date, depending on your preferred shipping method and the destination of your items.

Shipping Within Canada

Shipping Speed Urban Areas Rural Areas
FREE Super Saver Shipping* December 16** December 11**
Standard December 17** December 14**
Express December 18 December 15
Priority December 20 December 16
Two-Day December 22 Not Applicable
One-Day December 23 - Order as late as noon, local time Not Applicable
Same-Day*** December 24 - Order as late as noon, local time Not Applicable

Unless otherwise specified, the ordering cut-off time is 11:59 p.m., local time. Items requiring special handling may have an earlier ordering deadline.

*FREE Super Saver Shipping is available for qualifying orders of at least $25 (not available to remote locations).

**The ordering deadlines for FREE Super Saver Shipping and standard shipping vary by region, and may differ from the ones listed above. During the checkout process, you will be able to see the estimated delivery dates for these shipping options.

***Same-Day Delivery is available in Toronto and Vancouver.

Shipping Outside of Canada

Shipping Region Standard International Expedited International Priority International
All Regions December 14 December 15 December 16

The ordering cut-off time is midnight, local time.

Urban Areas

Urban areas include most urban and suburban locations in Canada excluding rural areas.

Rural Areas

Rural areas include all rural zip codes on our Postal Codes Ineligible for One-Day and Two-Day Shipping Help page. Rural areas include remote locations.

Holidays Returns Policy

Items shipped by between November 1, 2015 and December 31, 2015 may be returned until January 31, 2016 for a full refund, subject to our other return guidelines. Items shipped from sellers other than are subject to the same holiday return policy unless otherwise stated in the seller's individual Return Policy. For more details about returning an item sold by a seller, see Arranging Returns & Refunds From Marketplace Sellers.

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