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Seller Feedback for Buyers

Marketplace sellers may leave feedback for their buyers. However, Amazon does not use seller feedback to evaluate buyers. This functionality may be useful if you want to see if previous sellers have had problems with a particular buyer or to help future sellers identify a difficult buyer.

Viewing Amazon.ca Buyer Feedback

To view feedback left for a buyer, follow these steps:

  1. Start in your Seller Account.
  2. Under the Manage Your Orders heading, click the "View your orders" link.
  3. Locate the relevant order and click the "Order ID" link to view order details.
  4. On the right side of the resulting page, next to the buyer's name, click the "View Profile" link.
  5. On the buyer's Member Profile page, click on the "See all seller feedback" link. (The total number listed by the name is based on feedback received as a seller, so you'll want to click through even if the total number says 0.)
  6. When you click on this link you will see feedback left for the buyer.

Leaving Amazon.ca Feedback for Buyers

You are welcome to leave feedback for your buyers but you should not feel compelled to leave feedback for all buyers. Most buyers do not read their feedback. To resolve transaction difficulties, it is better to contact your buyer directly.

To leave feedback for your buyer:

  1. Go to your Seller Account.
  2. Under the Manage Your Orders heading, click the "View your orders" link.
  3. On the Your Marketplace Orders page, use the search to find your buyer's order.
  4. From the search results list, click the order ID.
  5. At the bottom of the Order Details page you'll find a button to "Respond to Feedback".

You can only leave feedback for orders placed less than 90 days ago.

Seller Support

Please use the e-mail address associated with your Amazon.ca Seller account.
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