Other Help Areas
Manage Prime Membership
Canceling a Prime Membership
If you'd like to cancel your Prime membership, you can cancel it at the end of your membership period or immediately.
Cancel at the End of Your Membership Period
Go to the Manage Prime Membership page and click "Do not renew." Choosing this option will ensure you receive Prime benefits for the remainder of your membership. At the end of your current period, your membership will expire and your card will not be charged.
If you are a resident of Quebec, your membership will expire automatically at the end of the current membership period, unless you choose to renew it.
Go to the Manage Prime Membership page and click the "Cancel membership" button. Customers who have not placed an Amazon Prime-eligible order are eligible for a full refund. We'll check your order history and tell you if you qualify for a refund when you go through the cancellation process.
The Amazon Prime Terms & Conditions apply to these memberships except as otherwise stated in the free trial offers.
Automatic Membership Renewal
When you sign up for Amazon Prime, your membership is set to automatically renew each year, unless you are a resident of Quebec. This means that at the end of the membership period, we will charge you automatically for the next membership period to guarantee uninterrupted benefits. If you are a resident of Quebec, your Amazon Prime membership will expire automatically at the end of the current membership period, unless you choose to renew it.
To see your automatic renewal date, go to the Manage Prime Membership page. The date will be displayed below the Payment History section. To turn automatic renewal off, click the "Do not renew" button next to the renewal date. Your membership will expire at the end of the current period.
When we renew your membership, we use the card you gave us when you signed up. If we cannot successfully charge this card, we will use another payment method. (Your initial sign-up is an authorization for us to use the preferred or other available payment methods.)
At any time, you can update the preferred card via the Manage Prime Membership page.