An honest appraisal of the used and collectible items listed for sale at Amazon.ca Marketplace is the first step toward ensuring a great experience for both buyer and seller. You may list items at any price you feel is fair, regardless of the Amazon.ca price or list price.

Baby | Books | Music | Videos and DVDs | Video Games | Software & Computer Games | Tools & Building Supplies

• New: Just like it sounds. A brand-new, unused, unopened product in its original packaging and with all original packaging materials included. The original manufacturer's warranty, if any, should still apply, with details of the warranty included in the conditions comments.

Books

Collectible books must be signed, out-of-print, or otherwise unique--you can detail why your copy is collectible.

The following describes our guidelines for book conditions:

• New: A brand-new, unused, unread copy in perfect condition.
• Like New: An apparently unread copy in perfect condition. Dust cover is intact, with no nicks or tears. Spine has no signs of creasing. Pages are clean and are not marred by notes or folds of any kind. Book may contain a remainder mark on an outside edge but this should be noted in listing comments.
• Very Good: A copy that has been read, but remains in excellent condition. Pages are intact and are not marred by notes or highlighting. The spine remains undamaged.
• Good: Has been read, but remains in clean condition. All pages are intact, and the cover is intact (including dust cover, if applicable). The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include "From the library of" labels.
• Acceptable: A readable copy. All pages are intact, and the cover is intact (the dust cover may be missing). Pages can include considerable notes--in pen or highlighter--but the notes cannot obscure the text.
• Unacceptable: Moldy, badly stained, or unclean copies are not acceptable, nor are copies with missing pages or obscured text. Books that are distributed for promotional use only are prohibited. This includes advance reading copies (ARCs) and uncorrected proof copies.

Be sure to describe your books in an accurate manner. An accurate product description increases buyer satisfaction, helps sellers build a loyal customer base, and ensures positive feedback ratings. If a book has an obvious cosmetic flaw, we strongly encourage the seller to note this in the comments field. The presence of a remainder mark should always be noted in the comments field. We do not permit sales of advance reading copies and uncorrected proofs.

Collectible music must be signed, out-of-print, or otherwise unique--you can detail why your copy is collectible.

• New: A brand-new, unused, unopened CD or cassette in perfect condition.
• Like New: An apparently unopened CD or cassette in perfect condition (although it may be out of its original wrapping). The jewel case or cassette case has no scratches or scuffing. The liner notes, inclusions, and/or sleeve are in perfect condition. The CD or tape itself is unmarked, with no sign of wear. CD or cassette case may have a remainder cut-out on the spine but this should be noted in listing comments.
• Very Good: Has been played, but remains in great condition and plays perfectly. The jewel case/cassette case may show limited signs of wear, as may the liner notes and inclusions.
• Good: Plays perfectly but has clear signs of wear. The jewel case or cassette case is undamaged, and original liner notes are in good, unmarked condition. The CD, cassette, or packaging may have identification markings from its owner.
• Acceptable: Plays perfectly, but is otherwise the worse for wear. The jewel case or cassette case may be damaged, and the liner notes may be marked (but remain complete and legible). The CD, cassette, or packaging may have identification markings from its owner.
• Unacceptable: Music that is in any way unplayable or recorded over is not acceptable, nor are recordings not manufactured by the copyright holder, including recopied media in any form. Additionally, promotional media is prohibited for sale through Amazon.ca Marketplace.

Be sure to describe your CDs and cassettes in an accurate manner. An accurate product description increases buyer satisfaction. If an item has an obvious cosmetic flaw, we strongly encourage sellers to make a note within the comments field. The presence of remainder markings or cut-outs should always be noted in the comments field. Sale of recopied media is prohibited. CD's with surface scratches may be listed as Good or Acceptable, subject to the above guidelines, as long as the quality of the playback is not affected.

Please note that if you are listing a club edition of an audio CD against the detail page for the standard edition, use the listing comments to indicate that your item is a club edition. For more about listing club editions of audio CDs, please see our Listing Rules.

Collectible videos and DVDs must be rare, out of print, or otherwise unique--you can detail why yours is collectible.

• New: A brand-new, unused, unopened video or DVD in perfect condition in its original packaging and with all original packaging materials.
• Like New: An apparently unopened video or DVD in perfect condition (although it may be out of its original wrapping). The box or jewel case is clean and vivid, with no signs of wear. Suitable for presenting as a gift.
• Very Good: Has been played, but remains in great condition. The film is complete, without interruption, and does not skip. The jewel case may show limited signs of wear, as may the liner notes.
• Good: Has clear external signs of wear, but plays perfectly. This may have identification markings from its owner.
• Acceptable: Has extensive external signs of wear, but plays perfectly. The box or jewel case may be damaged, and the notes or other inclusions may be marked (but remain complete and legible). This may have identification markings from its owner.
• Unacceptable: Video or DVD recordings not created by the copyright holder, including recopied media in any form. Additionally, promotional media is prohibited for sale through Amazon.ca Marketplace, as are recordings in which any aspect of the film is missing or obscured.

• New: Brand-new, unused, unopened, and in perfect condition in its original packaging and with all original packaging materials.
• Like New: In perfect condition (although it may be out of its original wrapping). The box and item are pristine, with no signs of wear. Suitable for presenting as a gift.
• Very Good: Has been played but remains in great condition. The game and its original packaging are complete and slightly worn, but unmarked and undamaged.
• Good: Shows wear from consistent use, but remains in good condition. There may be clear external signs of wear and damage to the original packaging or instructions, but the game plays perfectly. This may have identification markings from its owner.
• Acceptable: Fairly worn, but works perfectly. The box and instructions may be missing or damaged. This may have identification markings from its owner. Sellers are required to note whether the box or instructions are missing in the condition notes field for the item.
• Unacceptable: Video games that are not playable or are incomplete, including shareware and freeware versions, are unacceptable, as are games not published by the original manufacturer, including recopied media in any form. Promotional media is prohibited for sale through Amazon.ca Marketplace. Additionally, video games in which essential accompanying material is missing (this does not necessarily include the box or instructions) are not permitted.

Please note: buyers outside Canada cannot purchase video games via Amazon.ca Marketplace.

• New: Brand-new, unused, and in perfect condition in its original packaging and with all original packaging materials. Should include the original UPC.
• Like New: Apparently unopened and in perfect condition (although it may be out of its original wrapping). The box and jewel case are pristine, with no signs of wear. The UPC should be visible. Suitable for presenting as a gift.
• Very Good: Used but remains in great condition. The software or game and its original packaging are complete and slightly worn, but unmarked and undamaged, with the UPC visible.
• Good: May show wear from consistent use, but it still remains in good condition. There may be clear external signs of wear and damage to the original packaging or instructions, but the software or computer game itself works perfectly. The original UPC should be visible.
• Acceptable: Fairly worn, but it continues to work perfectly. The box and instructions may be missing or damaged. Use this condition when the original UPC and/or the original jewel case is missing.
• Unacceptable: Software or computer games that do not work perfectly in every regard are unacceptable. Items that are damaged in ways that render them difficult to use are likewise unacceptable. Items not manufactured by the original manufacturer and for which essential accompanying material is missing (this does not necessarily include instructions) are unacceptable. Unclean items are not acceptable.

Please note: buyers outside Canada cannot purchase software or computer games via Amazon.ca Marketplace. Certain restrictions for selling used or new software apply.

Refurbished tools and building supplies items must be factory reconditioned and warranted by the manufacturer or remanufacturer. Refurbished tools and hardware items may be sold separately from new and used items as long as the product name on the catalogue page includes the words "Factory Reconditioned" or "Reconditioned" to clearly distinguish these items for buyers.

• New: Just like it sounds. A brand-new, unused, unopened product in its original packaging and with all original packaging materials included. The original manufacturer's warranty, if any, should still apply, with details of the warranty included in the conditions comments.
• Refurbished: Whenever possible, refurbished items should be matched to product pages with a different UPC and Model Number than the original, generic product. A refurbished product has been professionally restored to working order. This means the product has been inspected, cleaned, and repaired to meet manufacturer specifications. The product may or may not be in its original packaging. Information about the manufacturer's warranty or the warranty of the company performing the refurbishing or reconditioning services should be included in the condition comments.
• Like New: An apparently untouched product, in perfect condition. The original plastic wrap may be missing, but the original packaging is intact and pristine, and instructions are included. There are absolutely no signs of wear. Suitable for presenting as a gift.
• Very Good: A well-cared-for product that has seen limited use but remains in great condition. The item is complete, unmarked, and undamaged, but may show some limited signs of wear. The product works perfectly.
• Good: The product shows wear from consistent use, but remains in good condition. The item may be marked or have identifying information on it, and show other signs of previous use. The product works perfectly.
• Acceptable: The product is fairly worn, but it continues to work perfectly. The signs of wear can include scratches, dents, and other aesthetic problems. The product may be marked or have identifying information on it, and may show other signs of previous use.
• Unacceptable: Products that do not work perfectly in every regard are unacceptable. Items that are damaged in ways that render them difficult to use are likewise unacceptable. Items for which essential accompanying material is missing (this does not necessarily include instructions) are unacceptable. Products that require repair or service are unacceptable.