Other Help Areas
How do titles get in Amazon.ca's catalogue?
At Amazon.ca, we're proud to offer labels the opportunity to list new titles in our catalogue. Please note that your titles must meet the following criteria in order for them to be eligible for listing with Amazon.ca:
What is Amazon.ca?
Amazon.ca is the trading name for Amazon.com.ca, Inc. We're a subsidiary of Amazon.com, a leading online retailer of products that inform, educate, and inspire. The Amazon group also has stores in the United States, the United Kingdom, Germany, France, and Japan. Because we exist "virtually" on the Web, we have unlimited shelf space and can offer a selection of close to 1 million titles. Compare that to a typical physical-world book superstore, which carries around 170,000 titles, or a typical physical-world music superstore, which carries around 34,000 CDs.
How do I fix typographical errors on my CD's Amazon.ca product detail page?
How do I promote my CDs on Amazon.ca?
At Amazon.ca, it's up to you--the label or artist--to make your CDs stand out on our virtual shelves. You have the opportunity to hand-sell your CDs personally to customers and persuade them to purchase. The following are the four most important pieces of information, or content, you can add to your CD's product information page.
Cover Art: We've found that showing a picture of a title's cover on its Amazon.ca page is its most influential selling point.
Description: It's important to give customers a reason to buy a CD. A compelling description of the CD can be a great hook. Describing where a CD falls in an artist's career, or listing hit songs and providing excerpts, can help customers make purchase decisions.
Artist Comments: Music fans love to hear what artists have to say.
Others' Reviews: Customers want to know what others are saying about your CD. If the critics are raving, let potential customers know!
Do you screen the reviews used on your site from labels, customers, artists, or other sources?
We do exert some editorial control over our customer reviews. Profane or spurious comments are promptly removed. Our intention is to make the customer/artist review forum a place for commentary and feedback, so discussions that fall out of these broad parameters are removed from the Web site. Unfortunately, we cannot post information about availability in the review section, nor do we allow posting of Web addresses (URLs). Discographical data can be subject to frequent changes, and we wouldn't want our customers to be misled by a conflicting comment. If you notice that the information posted with your CD is wrong, or if you'd like to have it changed, we welcome you to submit corrections. You can find more information via our Corrections page.
How do I send a CD to your editorial department for review?
You're welcome to send promotional materials or review copies to:
Please include your e-mail address, but be advised that you might not receive a response, and your title might not be chosen for review. After your materials are received, they'll be passed along to the appropriate editor(s).
How do you handle Canadian rights issues?
We have software in place that suppresses US titles that infringe on Canadian copyright, but occasionally one will slip through the net. Please notify us if you believe we're selling a title that infringes on Canadian copyright--we'll remove it from our Web site as quickly as we can. We refer to such titles as "violators." Please send notification of violators to Customer Service.