Amazon.ca offers hundreds of song samples to help you find the music you want to buy. Audio clips are indicated by a musical note to the right of the track listing. If you have already installed the RealOne Player as your default media player, simply click the song title to listen to the sample.
If you use DISHPlayer 500, MSN TV Service (WebTV), UltimateTV, or Plus, your system already supports versions of RealMedia. For more information about the audio features for MSN TV Service (WebTV), visit the MSN TV Service's help pages, or call (800) 469-3288.
Any reproduction, publication, further distribution, or public exhibition of song samples or trailers provided on this site, in whole or in part, is strictly prohibited.
For troubleshooting tips, click the appropriate link below.Can't Play Clips or Connect to the Server?
First, test your RealOne Player and verify that you can play the clips available in the RealOne Guide. If these clips do not play, consult the Real.com Knowledge Base troubleshooting tips. One common problem with playing clips is high network traffic during the peak hours between 6 p.m. and 11 p.m. Pacific time.Can't Hear Any Sound?
If you don't hear sound when you try to play a clip, you may need to adjust your system's sound configuration or update your sound card drivers.
To check the volume levels in Windows:
If the driver software that sends information to your sound card is out of date or has problems, RealOne Player may not be able to play sound. Contact your sound card's manufacturer for information about installing the latest drivers.Sound Quality Problems?
Sound quality problems are most likely due to Internet or local network traffic. If audio sounds too fast, too slow, scratchy, or distorted, try changing the RealOne Player performance settings:
Download RealOne Player again by clicking here. Newer versions of this player include fixes for the problems in downloading codecs, particularly when the player is installed on a UFS volume. Be sure to uninstall and delete the previous versions and empty the trash can before installing the new version.
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