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Amazon.ca Packaging Feedback
Packaging Feedback Program Overview
At Amazon, we are working to improve all aspects of our business. This includes the way in which we ship packages to our customers. The Packaging Feedback Program is designed so you can tell us if your items arrived in good condition and in appropriate-sized packaging. We'll use your input to improve product and Amazon packaging.
Entering Your Packaging Feedback
Editing or Adding a Photo to Feedback You've Left
You can update any completed feedback or add a photo within 60 days of placing your order.
For more information about submitting images, read our Packaging Feedback Image Upload Guidelines.
Identifying Eligible Shipments
In order to keep feedback data current, feedback is limited to shipments you received in the past 60 days. Shipments for orders placed within the past 60 days and shipped by Amazon.com will appear on the Packaging Feedback page. Gifts, pre-orders, and non-physical items (such as magazine subscriptions and downloads/digital content) are not eligible for packaging feedback. Please note that individual feedback will not receive a response.