Resetting Your Password and Other Account Settings Placing Your Gift Order Getting Your Package There On Time Problem with a Gift Order Returning a Gift Using a Gift Certificate

Resetting Your Password and Other Account Settings

Forgot your password? Need to update your address? Learn how to access your account and update your account settings.

Changing Your Name, E-mail Address, or Password | Changing Your 1-Click Settings

Placing Your Gift Order

How to mark your order as a gift and select gift wrap.

Letting Us Know Your Order Is a Gift| Gift-Wrap and Gift Messaging

Getting Your Package There On Time

Need to make sure your gift arrives in time for the holidays?

Where's My Stuff? | Christmas Ordering Deadlines

Problem with a Gift Order

What to do if the gift you ordered shows up damaged, defective, or the wrong item.

Problem with an Order?

Returning a Gift

How to return a gift if it just isn't working out.

Returning a Gift

Using a Gift Certificate

Get help with using that Amazon.ca Gift Certificate you just received.

Using Gift Certificates| Gift Certificate Troubleshooting