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Shipping Carrier Contacts

Amazon.ca has recently begun contracting deliveries through a variety of regional carriers. We have contact information for these carriers, as well as national carriers.

Important: Some national carriers use regional carriers to deliver your package. When this happens, your tracking information may not be accurately reflected on the national carrier website.

Some exceptionally large or heavy items may be shipped by a specialty carrier such as CEVA. If you have a tracking or delivery confirmation number, follow the links below for more information. If you're not sure whether your order has shipped, check its status in Your Account.

DHL

  • Package Tracking: http://international.dhl.ca
  • Telephone (within Canada): 1 (800) 387-7783
  • Telephone (outside Canada): 1 (905) 673-1345

Dynamex

  • Package Tracking: http://www.dynamex.com/
  • Telephone (within Canada): 1-877-DYNAMEX (877-396-2639)
  • Telephone (outside Canada): 1-855-DYNAMEX (877-396-2639)

Canada Post

  • Package Tracking: http://www.canadapost.ca
  • Telephone (within Canada): 1 (888) 550-6333
  • Telephone (outside Canada): 1 (416) 979-3033

UPS

  • Package Tracking: http://www.ups.com/ca
  • Telephone (within and outside Canada): 1-800-PICK-UPS (1-800-742-5877)

CEVA Logistics

Note: If you have feedback about your experience with one of our carriers, please contact customer service.