Shipping Carrier Contacts
Amazon.ca has recently begun contracting deliveries through a variety of regional carriers. We have contact information for these carriers, as well as national carriers.
Important: Some national carriers use regional carriers to deliver your package. When this happens, your tracking information may not be accurately reflected on the national carrier website.
Some exceptionally large or heavy items may be shipped by a specialty carrier such as CEVA. If you have a tracking or delivery confirmation number, follow the links below for more information. If you're not sure whether your order has shipped, check its status in Your Account.
Package Tracking: http://www.dynamex.com/
Telephone (within Canada): 1-877-DYNAMEX (877-396-2639)
Telephone (outside Canada): 1-855-DYNAMEX (877-396-2639)
Package Tracking: http://www.canadapost.ca
Telephone (within Canada): 1 (888) 550-6333
Telephone (outside Canada): 1 (416) 979-3033
Package Tracking: http://www.ups.com/ca
Telephone (within and outside Canada): 1-800-PICK-UPS (1-800-742-5877)
Note: If you have feedback about your experience with one of our carriers, please contact customer service.