Other Help Areas
If you have a tracking or delivery confirmation number, follow the links below for more information. If you're not sure whether your order has shipped, check its status in Your Account.
Note on Canada Post Tracking
Packages shipped through Canada Post may show a status of "delivered" before you actually receive your shipment. This status provided by Canada Post can indicate your shipment arrived at the local postal office for delivery. Please allow an additional 2-3 days for your package to arrive if checking the tracking status before the Estimated Delivery Date.