Helpful votes received on reviews: 95% (20 of 21)


Top Reviewer Ranking: 263,772 - Total Helpful Votes: 20 of 21
Western Digital My Book Essential 2 TB USB 3.0/2.0&hellip by Western Digital
20 of 21 people found the following review helpful
1.0 out of 5 stars FRUSTRATION, June 2 2011
This is an awful product. It's one goal is to store computer material and it couldn't even do that. Mine worked fine for a total of like 2 months then start running extremely slow, wouldn't let me add anything to it, wouldn't let me take anything out. It was basically a paper weight.

I spent a solid 3 months dealing with the idiots at customer service which sucked because the return email for their site doesn't work. They finallllllly agreed to replace it and when the replacement came they didn't even include a return slip or address so I had to go out and pay for postage to fix THEIR mistake.

I am mostly venting right now, when the hard is running 100% it is great… Read more