I only have one thing that I didn't like about my experience. Nothing too major, just a feature I've gotten used to from Amazon. I didmt like that there was about a 2 week period in which my DVD could be delivered and there was no tracking service that would give me an idea of when it would arrive. But, it did come much quicker than I thought, so overall it was a very good experience, and I would consider buying from this company again. Thanks.