kent dahlgren

Good basic concepts - irritating squish and scope creep, Mar 12 2003

Although I found many the book's concepts to be intuitively obvious, I am appreciative that it has become a "recommended read" within the context of our company's "Lean Six Sigma" deployment. Hopefully it would be less likely I'd sound like a new age freak when I use some of the language used in the book when recommending a better way of working together.

The bottom line: "systems thinking" has a lot to do with stepping outside of oneself and looking at the entire system almost empathetically. Sounds squishy, but bear with me.

This "systems thinking" enables one to deconstruct the situation to make more educated decisions. It's not easy, but with practice, makes for an effective tool… Read more