Connie Mitchell

Gift Certificate Complaint, Mar 31 2012

On approximately February 28, 2012 I ordered a $50 gift certificate to be delivered by email on March 1 to a friend for his 65th birthday. On or about March 4 I had the courage to ask if he'd received it. I almost did not ask, but if I had not I would never have learned that he DID NOT receive his gift certificate. We waited, I checked my order, he checked his spam folder ... he is a regular customer to Amazon. I was charged. It was never delivered. The "specialness" of the gift was lost, and had now become somewhat of an inconvenience (most regrettably for the birthday "boy"). In the end, another was resent and received, only to learn that he had a .ca account and not a .com account--and… Read more